Test Bank For Contemporary Business Reports, 5th International Edition by Shirley Kuiper
TEST BANK Contemporary Business Reports, 5th edition Chapter 3 – Producing the Report A. True/False-Fortheitemsbelow,writeTfortruestatementsandFforfalseones. 1. Thewritingprocessinvolvesthesamestepsforallreports.(F) 2. Afterdraftingareport,thewritershouldimmediatelygiveittosomeoneelsefor review. (F) 3. Tryingtowriteareportbyfollowingtheoutlinefrombeginningtoendcancreate writing barriers. (T) 4. Onestrategyfordraftingareportinvolvespreparingthevisualaidsfirstbefore writing the text to go with them. (T) 5. Thetermsreviseandeditandproofreadshareacommondefinition.(F) 6. Areportshouldflowfrombeginningtoendsothatareaderneverneedstoturn back the pages or skip ahead. (T) 7. Foracollaborativewritingproject,teammembersshouldplanandproducethe report collectively. (T) 8. Effectivecollaborationincludescarefullyeditingone’sowncontributiontotheteam project. (T) 9. Copyrightlawsapplyonlytoprintedtext,nottovisualaidsortextorpicturesonthe Web. (F) 10.As a report-writing team member, you should assume that—just like you—other team members gave proper credit for their data sources. (F) 11.A service like Google Docs is most useful in the final document stage. (F) 12.A Google email (Gmail) account is needed to share a Google Doc online. (T) 13.The Google Docs program is compatible with Microsoft Word 2010 because Google Docs contains the same features as Word. (F) B. MultipleChoice–Fortheseitems,selectthemostappropriatechoice(a-d). 1. Whichofthefollowingstatementsisastrategyforovercomingwritingbarriers?(d) a. Draft easy parts of the report first to gain a sense of accomplishment. b. Draftdifficultpartsofthereportfirsttogetthemoutoftheway. c. Work on a section until you have difficulty with it; then skip to another section. d. Alloftheabove. 2. Which task is NOT included in revising? (c) a. Rewriting an entire section of the report draft b. Addingordeletinginformationtothedraft c. Checking for errors in grammar and punctuation d. Checkingaccuracyandcompletenessofthedraft 3. WhichtaskisNOTincludedintheplanningstageofacollaborativewriting assignment? (b) a. Creating a preliminary report outline b. Outliningslidesforthegroup’soralreport c. Deciding on the report format d. Identifyingtheaudience,purpose,andscope 4. WhichstatementBESTdescribestheproductionofateam’sreport?(a) a. All writers should participate in producing the final report. b. Individualsshouldturnovertheirdraftstobeworkedintothefinalreport. c. In the near-final draft, each team member edits the report section he or she wrote. d. Readersofthereportshouldbeabletodiscerneachreportwriter’sstyle. 5. Which statement about data sources does NOT contain sound advice? (c) a. Acknowledging sources increases your credibility as a researcher and writer. b. Asareviewerofareportdraft,verifytheaccuracyofsourceacknowledgments. c. When you contribute to a team’s report, the team leader checks the accuracy of your source notes. d. WhenyoutakecopyrightedinformationfromaWebsite,acknowledgethatfact in the report. 6. GoogleDocsuserscanimportfilesinvariousformats,exceptthisONE. a. PowerPoint (PPT) b. PortableDocumentFormat(PDF) c. Hypertext Markup Language (HTML) d. AutoComputerAssistedDesign(DWS) C. EssayTopics-Explaineachofthefollowingstatements,usingexamplestosupport your discussion. 1. Attheplanningstage,theteamshouldreviewtheprojecttoensurethat everyone on the team understands it. Contemporary Business Reports, 5th edition Test Bank – Chapter 3.2 2. Criticalrevisionandeditingoftenmarkthedifferencebetweenaneffectiveand an ineffective report. 3. Thefinaldraftshouldbeacoherentdocumentthatflowssmoothlyfromstartto finish. 4. Checkingtheentiredocumentisaparticularlyimportantstepwhendraftinghas been divided among members of a group. 5. TheuseofGoogleDocscansimplifycollaboration. Contemporary Business Reports, 5th edition Test Bank – Chapter 3.3 Test Bank Chapter 6 Formatting the Report Contemporary Business Reports, 5th edition A. True/False - For the items below, write T for true statements and F for false ones. 1. Areport’sformatislessimportantthanitscontent.(F) 2. Wheneverpossible,thereportwritershoulddeterminethereader’spreferencesfor report format. (T) 3. Frequentuseofvariousemphasistechniqueshelpsareaderfocusonsignificant content. (F) Instructor’s Note: “Frequent use of various” will tend to distract rather than focus the reader. 4. Ashort,internalreportisoftenwritteninletterformat.(F) 5. Anexternalreportofonetothreepagesmaybewritteninletterformat.(T) 6. Intheblockletterformat,alllinesexceptthedateandclosinglinesbeginatthe margin. (F) 7. Withmixedpunctuation,acommaisplacedafterthelettergreetingandclosing.(F) 8. Thesimplifiedblockformatisappropriatelyusedwhenthesenderofaletterdoes not know the receiver’s gender or title. (T) 9. Thesimplifiedblockformatincludesanimpersonalgreeting.(F) 10. A sans serif font, such as Calibri, is the best choice for report content. (F) 11. A slightly uneven right margin makes text easier to read than a perfectly even right margin. (T) 12. In Microsoft Word 2010, Hyphenation is on by default. (F) 13. In Microsoft Word 2010, use the Page Layout tab and Page Setup group to turn Hyphenation on or off. (T) 14. In Microsoft Word 2010, Multiple line spacing is less open (less space between lines) than Single line spacing. (F) 15. In Microsoft Word 2010, set text format on the Page Layout tab. (F) B. Multiple Choice – For the following items, select the most appropriate choice (a-d). 1. Full capitalization (ALL UPPERCASE ) should— (b) a. Be limited to report titles b. Notbeusedforreportheadings c. Be used for first- and second-level report headings d. Beusedfortitlesandfirst-levelheadingsinreportswithseveraldivisions 2. Which statement about the use of emphasis techniques is NOT accurate? (a) a. A bulleted list may contain only two or three items. b. Writeitemslistedinagroupinparallelgrammaticalform. c. Group and bullet closely related items to focus attention on that text. d. Unifyitemslistedinagroupwithanintroductorysentenceorphrase. 3. Which of the following items BEST describes the purpose of report headings? (d) a. Use headings to relieve the reader’s eyes. b. Useheadingstoenhancethewriter’scredibility. c. Use headings to make report pages more attractive. d. Useheadingstoshowtherelationshipofreportsections. 4. Which statement does NOT describe memo format? (c) a. It may include position titles of the receiver and sender. b. ItincludestheguidewordsTo,From,Date,andSubject. c. It contains the sender’s signature below the message. d. Itusuallyomitscourtesytitles,suchasMMs. 5. Which letter part does the simplified block format omit? (b) a. Date b. Greeting c. Letterhead d. Subjectline 6. WhichstatementdoesNOTapplytoaletterinblockformat?(d) a. It’s the most-used format in business today. b. Itsletterpartsbeginattheleftmargin. Contemporary Business Reports, 5th edition Text Bank – Chapter 6.2 c. It includes a greeting and closing line. d. Itsparagraphsmaybeindented. 7. Which statement BEST applies to page layout in a newsletter / report? (a) a. Give crucial topics more space than nice-to-know subjects. b. Useabottommarginslightlysmallerthanthetopmargin. c. Leave little blank space. d. Useajustifiedrightmargin. 8. WhichstatementBESTdescribeseffectivedesignpracticeswithrespecttovisuals? (c) a. When a photograph is too big for the space available, shrink it to fit. b. Whenapieceofclipartistoobigforthespaceavailable,cropit. c. Use a maximum of two visual on a single 81⁄2′′ by 11′′ page. d. Makeallreportvisualsthesamesize. 9. SelectthestatementthatBESTdescribescomputertemplatesandtheiruse.(d) a. You can safely use templates provided in your computer software for most reports. b. Youcannotmodifycomputertemplates. c. When choosing a template, select the most elaborate design available. d. Whenindoubtaboutusingatemplate,asksomeoneinyourorganization. 10. A standard business envelope is which size? (c) a. Size63⁄4 b. Size81⁄2 c. Size 10 d. Size12 11. Which font below is MOST appropriate for report paragraphs? (a) a. Bookman Old Style b. Century School Book c. Huxtable d. Verdana 12. How much of a page should be blank, according to design experts? (c) Contemporary Business Reports, 5th edition Text Bank – Chapter 6.3 a. Less than 10% b. About15% c. 20% to 25% d. Atleast25% 13. In Microsoft Word 2010, where do you choose Styles for report headings? (b) a. Home tab, Paragraph group b. Hometab,Stylesgroup c. Insert tab, Styles group d. PageLayouttab,PageSetupgroup 14. Select the statement that BEST describes ownership of electronically stored information. (b) a. Laws about taking another writer’s copyrighted material remain unclear. b. Issuesaboutownershipofelectronicallystoredinformationarestillbeing resolved. c. One can legally modify information in an electronic file and claim it as one’s own. d. Videofilesarenotprotectedbycopyrightlaw. C. Essay Topics - Explain each of the following statements, using examples to support your discussion. 1. Whileactingethically,competentcommunicatorsachievetheirgoalsbyusingtheir technical knowledge and ability to access information. 2. Theeffectofappropriatingandmodifyingtheworkofotherpeoplehasthepotential for profound personal and corporate damage. 3. Postponinggroupdecisionsaboutwritingstyleandreportformatleadstoextra work and/or inferior quality. 4. Aneffectivereportformatenticesthereceivertoreadthereport;leadsthereader through the information; maintains the reader’s interest; and stimulates the reader to respond. 5. Ingeneral,youcancreatetop-notchdocumentseasilyusingthedefaultoptionsin word processing software. When you change the defaults and apply special formats page and text formats, you can just as easily achieve a poorly designed document that readers find unappealing. Contemporary Business Reports, 5th edition Text Bank – Chapter 6.4
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