MGT-434 Midterm Questions With Complete Solutions

Human Resource Management correct answer: the policies, practices, and systems that influence employees' behavior, attitudes, and performance HR Management Practices correct answer: Analysis and design of work HR planning Recruiting Selection Training and development Compensation Performance management Employee relations Competiveness correct answer: a company's ability to maintain and gain market share in an industry Shared Service Model correct answer: A way to organize the HR function that includes centers of expertise, service centers, and business partners self-service correct answer: Giving employees online access to human resources information Outsourcing correct answer: An organization's use of an outside organization for a broad set of services evidence-based HR correct answer: Demonstrating that human resource practices have a positive influence on the company's bottom line or key stakeholders (employees, customers, community, shareholders) HR or Workforce Analytics correct answer: The practice of using data from HR databases and other data sources to make evidence-based human resource decisions Big Data correct answer: Information merged from a variety of sources, including HR databases, corporate financial statements, and employee surveys, to make evidence-based HR decisions and show that HR practices can influence the organization's bottom line Sustainability correct answer: the ability of a company to make profit without sacrificing the resource of its employees, the community, or the environment. Based on an approach to organizational decision making that considers the long-term impact of strategies on stakeholders Globalization correct answer: U.S. businesses must •Develop global markets •Use their practices to improve global competitiveness •Better prepare employees for global assignments Entering International Markets •Exporting products overseas •Building manufacturing facilities or service centers in other countries •Entering into alliances with foreign companies •Engaging in e-commerce Offshoring and Reshoring Technology correct answer: Reducing HRM role in administrative tasks, maintaining records, and providing self-service to employees •Shift to self-service gives employees access to many HR issues •HR managers have more time to work on employee issues Stakeholders correct answer: the various interest groups who have relationships and, consequently, whose interests are tied to organization intangible assets correct answer: A type of company asset including human capital, customer capital, social capital, and intellectual capital knowledge workers correct answer: employees who own the intellectual means of producing a product or service empowering correct answer: giving employees responsibility and authority to make decisions learning organization correct answer: An organization whose employees are continuously attempting to learn new things and apply what they have learned to improve product or service quality change correct answer: The adoption of a new idea or behavior by a company employee engagement correct answer: the degre