A Guide to the PROJECT MANAGEMENT BODY OF KNOWLEDGE TEST BANK 6TH EDITION.

A Guide to the PROJECT MANAGEMENT BODY OF KNOWLEDGE TEST BANK 6TH EDITION. Library of Congress Cataloging-in-Publication Data Names: Project Management Institute, publisher. Title: A guide to the project management body of knowledge (PMBOK guide) / Project Management Institute. Other titles: PMBOK guide Description: Sixth edition. | Newtown Square, PA: Project Management Institute, 2017. | Series: PMBOK guide | Includes bibliographical references and index. Identifiers: LCCN (print) | LCCN (ebook) | ISBN 9781628253900 (ePUP) | ISBN 9781628253917 (kindle) | ISBN 9781628253924 ( Web PDF) | ISBN 9781628251845 (paperback) Subjects: LCSH: Project management. | BISAC: BUSINESS & ECONOMICS / Project Management. 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Anyone using this document should rely on his or her own independent judgment or, as appropriate, seek the advice of a competent professional in determining the exercise of reasonable care in any given circumstances. Information and other standards on the topic covered by this publication may be available from other sources, which the user may wish to consult for additional views or information not covered by this publication. PMI has no power, nor does it undertake to police or enforce compliance with the contents of this document. PMI does not certify, test, or inspect products, designs, or installations for safety or health purposes. Any certification or other statement of compliance with any health or safety-related information in this document shall not be attributable to PMI and is solely the responsibility of the certifier or maker of the statement. TABLE OF CONTENTS PART 1. A GUIDE TO THE PROJECT MANAGEMENT BODY OF KNOWLEDGE (PMBOK® Guide) 1. INTRODUCTION 1 1.1 Overview and Purpose of this Guide 1 1.1.1 The Standard for Project Management 2 1.1.2 Common Vocabulary 3 1.1.3 Code of Ethics and Professional Conduct 3 1.2 Foundational Elements 4 1.2.1 Projects 4 1.2.2 The Importance of Project Management 10 1.2.3 Relationship of Project, Program, Portfolio, and Operations Management 11 1.2.4 Components of the Guide 17 1.2.5 Tailoring 28 1.2.6 Project Management Business Documents 29 2. THE ENVIRONMENT IN WHICH PROJECTS OPERATE 37 2.1 Overview 37 2.2 Enterprise Environmental Factors 38 2.2.1 EEFs Internal to the Organization 38 2.2.2 EEFs External to the Organization 39 2.3 Organizational Process Assets 39 2.3.1 Processes, Policies, and Procedures 40 2.3.2 Organizational Knowledge Repositories 41 2.4 Organizational Systems 42 2.4.1 Overview 42 2.4.2 Organizational Governance Frameworks 43 2.4.3 Management Elements 44 2.4.4 Organizational Structure Types 45 3. THE ROLE OF THE PROJECT MANAGER 51 3.1 Overview 51 3.2 Definition of a Project Manager 52 3.3 The Project Manager’s Sphere of Influence 52 3.3.1 Overview 52 3.3.2 The Project. 53 3.3.3 The Organization 54 3.3.4 The Industry 55 3.3.5 Professional Discipline 56 3.3.6 Across Disciplines 56 3.4 Project Manager Competences 56 3.4.1 Overview 56 3.4.2 Technical Project Management Skills 58 3.4.3 Strategic and Business Management Skills 58 3.4.4 Leadership Skills 60 3.4.5 Comparison of Leadership and Management 64 3.5 Performing Integration 66 3.5.1 Performing Integration at the Process Level 67 3.5.2 Integration at the Cognitive Level 67 3.5.3 Integration at the Context Level 67 3.5.4 Integration and Complexity 68 4. PROJECT INTEGRATION MANAGEMENT 69 4.1 Develop Project Charter 75 4.1.1 Develop Project Charter: Inputs 77 4.1.2 Develop Project Charter: Tools and Techniques 79 4.1.3 Develop Project Charter: Outputs 81 4.2 Develop Project Management Plan 82 4.2.1 Develop Project Management Plan: Inputs 83 4.2.2 Develop Project Management Plan: Tools and Techniques 85 4.2.3 Develop Project Management Plan: Outputs 86 4.3 Direct and Manage Project Work 90 4.3.1 Direct and Manage Project Work: Inputs 92 4.3.2 Direct and Manage Project Work: Tools and Techniques 94 4.3.3 Direct and Manage Project Work: Outputs 95 4.4 Manage Project Knowledge 98 4.4.1 Manage Project Knowledge: Inputs 100 4.4.2 Manage Project Knowledge: Tools and Techniques 102 4.4.3 Manage Project Knowledge: Outputs 104 4.5 Monitor and Control Project Work 105 4.5.1 Monitor and Control Project Work: Inputs 107 4.5.2 Monitor and Control Project Work: Tools and Techniques 110 4.5.3 Monitor and Control Project Work: Outputs 112 4.6 Perform Integrated Change Control 113 4.6.1 Perform Integrated Change Control: Inputs 116 4.6.2 Perform Integrated Change Control: Tools and Techniques 118 4.6.3 Perform Integrated Change Control: Outputs 120 4.7 Close Project or Phase 121 4.7.1 Close Project or Phase: Inputs 124 4.7.2 Close Project or Phase: Tools and Techniques 126 4.7.3 Close Project or Phase: Outputs 127 5. PROJECT SCOPE MANAGEMENT 129 5.1 Plan Scope Management 134 5.1.1 Plan Scope Management: Inputs 135 5.1.2 Plan Scope Management: Tools and Techniques 136 5.1.3 Plan Scope Management: Outputs 137 5.2 Collect Requirements 138 5.2.1 Collect Requirements: Inputs 140 5.2.2 Collect Requirements: Tools and Techniques 142 5.2.3 Collect Requirements: Outputs 147 5.3 Define Scope 150 5.3.1 Define Scope: Inputs 152 5.3.2 Define Scope: Tools and Techniques 153 5.3.3 Define Scope: Outputs 154 5.4 Create WBS 156 5.4.1 Create WBS: Inputs 157 5.4.2 Create WBS: Tools and Techniques 158 5.4.3 Create WBS: Outputs 161 5.5 Validate Scope 163 5.5.1 Validate Scope: Inputs 165 5.5.2 Validate Scope: Tools and Techniques 166 5.5.3 Validate Scope: Outputs 166 5.6 Control Scope 167 5.6.1 Control Scope: Inputs 169 5.6.2 Control Scope: Tools and Techniques 170 5.6.3 Control Scope: Outputs 170 6. PROJECT SCHEDULE MANAGEMENT 173 6.1 Plan Schedule Management 179 6.1.1 Plan Schedule Management: Inputs 180 6.1.2 Plan Schedule Management: Tools and Techniques 181 6.1.3 Plan Schedule Management: Outputs 181 6.2 Define Activities 183 6.2.1 Define Activities: Inputs 184 6.2.2 Define Activities: Tools and Techniques 184 6.2.3 Define Activities: Outputs 185 6.3 Sequence Activities 187 6.3.1 Sequence Activities: Inputs 188 6.3.2 Sequence Activities: Tools and Techniques 189 6.3.3 Sequence Activities: Outputs 194 6.4 Estimate Activity Durations 195 6.4.1 Estimate Activity Durations: Inputs 198 6.4.2 Estimate Activity Durations: Tools and Techniques 200 6.4.3 Estimate Activity Durations: Outputs 203 6.5 Develop Schedule 205 6.5.1 Develop Schedule: Inputs 207 6.5.2 Develop Schedule: Tools and Techniques 209 6.5.3 Develop Schedule: Outputs 217 6.6 Control Schedule 222 6.6.1 Control Schedule: Inputs 224 6.6.2 Control Schedule: Tools and Techniques 226 6.6.3 Control Schedule: Outputs 228 7. PROJECT COST MANAGEMENT 231 7.1 Plan Cost Management 235 7.1.1 Plan Cost Management: Inputs 236 7.1.2 Plan Cost Management: Tools and Techniques 237 7.1.3 Plan Cost Management: Outputs 238 7.2 Estimate Costs 240 7.2.1 Estimate Costs: Inputs 241 7.2.2 Estimate Costs: Tools and Techniques 243 7.2.3 Estimate Costs: Outputs 246 7.3 Determine Budget 248 7.3.1 Determine Budget: Inputs 250 7.3.2 Determine Budget: Tools and Techniques 252 7.3.3 Determine Budget: Outputs 254 7.4 Control Costs 257 7.4.1 Control Costs: Inputs 259 7.4.2 Control Costs: Tools and Techniques 260 7.4.3 Control Costs: Outputs 268 8. PROJECT QUALITY MANAGEMENT 271 8.1 Plan Quality Management 277 8.1.1 Plan Quality Management: Inputs 279 8.1.2 Plan Quality Management: Tools and Techniques 281 8.1.3 Plan Quality Management: Outputs 286 8.2 Manage Quality 288 8.2.1 Manage Quality: Inputs 290 8.2.2 Manage Quality: Tools and Techniques 292 8.2.3 Manage Quality: Outputs 296 8.3 Control Quality 298 8.3.1 Control Quality: Inputs 300 8.3.2 Control Quality: Tools and Techniques 302 8.3.3 Control Quality: Outputs 305 9. PROJECT RESOURCE MANAGEMENT 307 9.1 Plan Resource Management 312 9.1.1 Plan Resource Management: Inputs 314 9.1.2 Plan Resource Management: Tools and Techniques 315 9.1.3 Plan Resource Management: Outputs 318 9.2 Estimate Activity Resources 320 9.2.1 Estimate Activity Resources: Inputs 322 9.2.2 Estimate Activity Resources: Tools and Techniques 324 9.2.3 Estimate Activity Resources: Outputs 325 9.3 Acquire Resources 328 9.3.1 Acquire Resources: Inputs 330 9.3.2 Acquire Resources: Tools and Techniques 332 9.3.3 Acquire Resources: Outputs 333 9.4 Develop Team 336 9.4.1 Develop Team: Inputs 339 9.4.2 Develop Team: Tools and Techniques 340 9.4.3 Develop Team: Outputs 343 9.5 Manage Team 345 9.5.1 Manage Team: Inputs 347 9.5.2 Manage Team: Tools and Techniques 348 9.5.3 Manage Team: Outputs 350 9.6 Control Resources 352 9.6.1 Control Resources: Inputs 354 9.6.2 Control Resources: Tools and Techniques 356 9.6.3 Control Resources: Outputs 357 10. PROJECT COMMUNICATIONS MANAGEMENT 359 10.1 Plan Communications Management 366 10.1.1 Plan Communications Management: Inputs 368 10.1.2 Plan Communications Management: Tools and Techniques 369 10.1.3 Plan Communications Management: Outputs 377 10.2 Manage Communications 379 10.2.1 Manage Communications: Inputs 381 10.2.2 Manage Communications: Tools and Techniques 383 10.2.3 Manage Communications: Outputs 387 10.3 Monitor Communications 388 10.3.1 Monitor Communications: Inputs 390 10.3.2 Monitor Communications: Tools and Techniques 391 10.3.3 Monitor Communications: Outputs 392 11. PROJECT RISK MANAGEMENT 395 11.1 Plan Risk Management 401 11.1.1 Plan Risk Management: Inputs 402 11.1.2 Plan Risk Management: Tools and Techniques 404 11.1.3 Plan Risk Management: Outputs 405 11.2 Identify Risks 409 11.2.1 Identify Risks: Inputs 411 11.2.2 Identify Risks: Tools and Techniques 414 11.2.3 Identify Risks: Outputs 417 11.3 Perform Qualitative Risk Analysis 419 11.3.1 Perform Qualitative Risk Analysis: Inputs 421 11.3.2 Perform Qualitative Risk Analysis: Tools and Techniques 422 11.3.3 Perform Qualitative Risk Analysis: Outputs 427 11.4 Perform Quantitative Risk Analysis 428 11.4.1 Perform Quantitative Risk Analysis: Inputs 430 11.4.2 Perform Quantitative Risk Analysis: Tools and Techniques 431 11.4.3 Perform Quantitative Risk Analysis: Outputs 436 11.5 Plan Risk Responses 437 11.5.1 Plan Risk Responses: Inputs 439 11.5.2 Plan Risk Responses: Tools and Techniques 441 11.5.3 Plan Risk Responses: Outputs 447 11.6 Implement Risk Responses 449 11.6.1 Implement Risk Responses: Inputs 450 11.6.2 Implement Risk Responses: Tools and Techniques 451 11.6.3 Implement Risk Responses: Outputs 451 11.7 Monitor Risks 453 11.7.1 Monitor Risks: Inputs 455 11.7.2 Monitor Risks: Tools and Techniques 456 11.7.3 Monitor Risks: Outputs 457 12. PROJECT PROCUREMENT MANAGEMENT 459 12.1 Plan Procurement Management 466 12.1.1 Plan Procurement Management: Inputs 468 12.1.2 Plan Procurement Management: Tools and Techniques 472 12.1.3 Plan Procurement Management: Outputs 475 12.2 Conduct Procurements 482 12.2.1 Conduct Procurements: Inputs 484 12.2.2 Conduct Procurements: Tools and Techniques 487 12.2.3 Conduct Procurements: Outputs 488 12.3 Control Procurements 492 12.3.1 Control Procurements: Inputs 495 12.3.2 Control Procurements: Tools and Techniques 497 12.3.3 Control Procurements: Outputs 499 13. PROJECT STAKEHOLDER MANAGEMENT 503 13.1 Identify Stakeholders 507 13.1.1 Identify Stakeholders: Inputs 509 13.1.2 Identify Stakeholders: Tools and Techniques 511 13.1.3 Identify Stakeholders: Outputs 514 13.2 Plan Stakeholder Engagement 516 13.2.1 Plan Stakeholder Engagement: Inputs 518 13.2.2 Plan Stakeholder Engagement: Tools and Techniques 520 13.2.3 Plan Stakeholder Engagement: Outputs 522 13.3 Manage Stakeholder Engagement 523 13.3.1 Manage Stakeholder Engagement: Inputs 525 13.3.2 Manage Stakeholder Engagement: Tools and Techniques 526 13.3.3 Manage Stakeholder Engagement: Outputs 528 13.4 Monitor Stakeholder Engagement 530 13.4.1 Monitor Stakeholder Engagement: Inputs 532 13.4.2 Monitor Stakeholder Engagement: Tools and Techniques 533 13.4.3 Monitor Stakeholder Engagement: Outputs 535 REFERENCES 537 PART 2. THE STANDARD FOR PROJECT MANAGEMENT 1. INTRODUCTION 541 1.1 Projects and Project Management 542 1.2 Relationships Among Portfolios, Programs, and Projects 543 1.3 Linking Organizational Governance and Project Governance 545 1.4 Project Success and Benefits Management 546 1.5 The Project Life Cycle 547 1.6 Project Stakeholders 550 1.7 Role of the Project Manager 552 1.8 Project Management Knowledge Areas 553 1.9 Project Management Process Groups 554 1.10 Enterprise Environmental Factors and Organizational Process Assets 557 1.11 Tailoring the Project Artifacts 558 2. INITIATING PROCESS GROUP 561 2.1 Develop Project Charter 563 2.2 Identify Stakeholders 563 2.2.1 Project Management Plan Components 564 2.2.2 Project Documents Examples 564 2.2.3 Project Management Plan Updates 564 2.2.4 Project Documents Updates 564 3. PLANNING PROCESS GROUP 565 3.1 Develop Project Management Plan 567 3.2 Plan Scope Management 567 3.2.1 Project Management Plan Components 568 3.3 Collect Requirements 568 3.3.1 Project Management Plan Components 568 3.3.2 Project Documents Examples 569 3.4 Define Scope 569 3.4.1 Project Management Plan Components 569 3.4.2 Project Documents Examples 569 3.4.3 Project Documents Updates 570 3.5 Create WBS 570 3.5.1 Project Management Plan Components 570 3.5.2 Project Documents Examples 571 3.5.3 Project Documents Updates 571 3.6 Plan Schedule Management 571 3.6.1 Project Management Plan Components 572 3.7 Define Activities 572 3.7.1 Project Management Plan Components 572 3.7.2 Project Management Plan Updates 572 3.8 Sequence Activities 573 3.8.1 Project Management Plan Components 573 3.8.2 Project Documents Examples 573 3.8.3 Project Documents Updates 573 3.9 Estimate Activity Durations 574 3.9.1 Project Management Plan Components 574 3.9.2 Project Documents Examples 574 3.9.3 Project Documents Updates 575 3.10 Develop Schedule 575 3.10.1 Project Management Plan Components 575 3.10.2 Project Documents Examples 576 3.10.3 Project Management Plan Updates 576 3.10.4 Project Documents Updates 576 3.11 Plan Cost Management 577 3.11.1 Project Management Plan Components 577 3.12 Estimate Costs 577 3.12.1 Project Management Plan Components 578 3.12.2 Project Documents Examples 578 3.12.3 Project Documents Updates 578 3.13 Determine Budget 578 3.13.1 Project Management Plan Components 579 3.13.2 Project Documents Examples 579 3.13.3 Project Documents Updates 579 3.14 Plan Quality Management 580 3.14.1 Project Management Plan Components 580 3.14.2 Project Documents Examples 580 3.14.3 Project Management Plan Updates 581 3.14.4 Project Documents Updates 581 3.15 Plan Resource Management 581 3.15.1 Project Management Plan Components 582 3.15.2 Project Documents 582 3.15.3 Project Documents Updates 582 3.16 Estimate Activity Resources 582 3.16.1 Project Management Plan Components 583 3.16.2 Project Documents Examples 583 3.16.3 Project Documents Updates 583 3.17 Plan Communications Management 584 3.17.1 Project Management Plan Components 584 3.17.2 Project Documents Examples 584 3.17.3 Project Management Plan Updates 584 3.17.4 Project Documents Updates 585 3.18 Plan Risk Management 585 3.18.1 Project Management Plan Components 585 3.18.2 Project Documents Examples 585 3.19 Identify Risks 586 3.19.1 Project Management Plan Components 586 3.19.2 Project Documents Examples 587 3.19.3 Project Documents Updates 587 3.20 Perform Qualitative Risk Analysis 588 3.20.1 Project Management Plan Components 588 3.20.2 Project Documents Examples 588 3.20.3 Project Documents Updates 589 3.21 Perform Quantitative Risk Analysis 589 3.21.1 Project Management Plan Components 589 3.21.2 Project Documents Examples 590 3.21.3 Project Documents Updates 590 3.22 Plan Risk Responses 590 3.22.1 Project Management Plan Components 591 3.22.2 Project Documents Examples 591 3.22.3 Project Management Plan Updates 591 3.22.4 Project Documents Updates 592 3.23 Plan Procurement Management 592 3.23.1 Project Management Plan Components 593 3.23.2 Project Documents Examples 593 3.23.3 Project Documents Updates 593 3.24 Plan Stakeholder Engagement 594 3.24.1 Project Management Plan Components 594 3.24.2 Project Documents Examples 594 4. EXECUTING PROCESS GROUP 595 4.1 Direct and Manage Project Work 597 4.1.1 Project Management Plan Components 597 4.1.2 Project Documents Examples 597 4.1.3 Project Management Plan Updates 598 4.1.4 Project Documents Updates 598 4.2 Manage Project Knowledge 598 4.2.1 Project Management Plan Components 599 4.2.2 Project Documents 599 4.2.3 Project Management Plan Updates 599 4.3 Manage Quality 599 4.3.1 Project Management Plan Components 600 4.3.2 Project Documents Examples 600 4.3.3 Project Management Plan Updates 600 4.3.4 Project Documents Updates 600 4.4 Acquire Resources 601 4.4.1 Project Management Plan Components 601 4.4.2 Project Documents Examples 601 4.4.3 Project Management Plan Updates 602 4.4.4 Project Documents Updates 602 4.5 Develop Team 602 4.5.1 Project Management Plan Components 603 4.5.2 Project Documents Examples 603 4.5.3 Project Management Plan Updates 603 4.5.4 Project Documents Updates 603 4.6 Manage Team 604 4.6.1 Project Management Plan Components 604 4.6.2 Project Documents Examples 604 4.6.3 Project Management Plan Updates 605 4.6.4 Project Documents Updates 605 4.7 Manage Communications 605 4.7.1 Project Management Plan Components 606 4.7.2 Project Documents Example 606 4.7.3 Project Management Plan Updates 606 4.7.4 Project Documents Updates 606 4.8 Implement Risk Responses 607 4.8.1 Project Management Plan Components 607 4.8.2 Project Documents Examples 607 4.8.3 Project Documents Updates 607 4.9 Conduct Procurements 608 4.9.1 Project Management Plan Components 608 4.9.2 Project Documents Examples 609 4.9.3 Project Management Plan Updates 609 4.9.4 Project Documents Updates 609 4.10 Manage Stakeholder Engagement 610 4.10.1 Project Management Plan Components 610 4.10.2 Project Documents Examples 610 4.10.3 Project Management Plan Updates 611 4.10.4 Project Documents Updates 611 5. MONITORING AND CONTROLLING PROCESS GROUP 613 5.1 Monitor and Control Project Work 615 5.1.1 Project Management Plan Components 615 5.1.2 Project Documents Examples 615 5.1.3 Project Management Plan Updates 616 5.1.4 Project Documents Updates 616 5.2 Perform Integrated Change Control 616 5.2.1 Project Management Plan Components 617 5.2.2 Project Documents Examples 617 5.2.3 Project Management Plan Updates 617 5.2.4 Project Documents Updates 617 5.3 Validate Scope 618 5.3.1 Project Management Plan Components 618 5.3.2 Project Documents Examples 618 5.3.3 Project Documents Updates 619 5.4 Control Scope 619 5.4.1 Project Management Plan Components 619 5.4.2 Project Documents Examples 620 5.4.3 Project Management Plan Updates 620 5.4.4 Project Documents Updates 620 5.5 Control Schedule 621 5.5.1 Project Management Plan Components 621 5.5.2 Project Documents Examples 621 5.5.3 Project Management Plan Updates 622 5.5.4 Project Documents Updates 622 5.6 Control Costs 622 5.6.1 Project Management Plan Components 623 5.6.2 Project Documents Examples 623 5.6.3 Project Management Plan Updates 623 5.6.4 Project Documents Updates 623 5.7 Control Quality 624 5.7.1 Project Management Plan Components 624 5.7.2 Project Documents Examples 624 5.7.3 Project Management Plan Updates 625 5.7.4 Project Documents Updates 625 5.8 Control Resources 625 5.8.1 Project Management Plan Components 626 5.8.2 Project Documents Examples 626 5.8.3 Project Management Plan Updates 626 5.8.4 Project Documents Updates 626 5.9 Monitor Communications 627 5.9.1 Project Management Plan Components 627 5.9.2 Project Documents Examples 627 5.9.3 Project Management Plan Updates 628