Lenovo RWSTO16 | 97 Questions and Answers 100% Verified

If a customer begins to use obscene language or words, what should you do? - Calmly call them out on their behavior What question needs to be asked, after determining the component with a problem? - When does the issue occur? Which of the following is a sign that the customer may be getting angry? - Using shorter sentences Which of the following systems have LCD panels that can be removed and replaced? - Tablet What is upgraded in a computer to improve the audio experience? - Sound Card After you run a hardware scan in Lenovo Vantage, you can export the results log as a/an ______ file. - HTML Which ThinkPad product series offers premium performance, nest-level power and a top-of-the-line display within a compact workstation chassis? - P Series Which type of ESD damage can decrease the long term lifespan of a computer component? - Latent What is the power connector on the Motherboard of the Power Supply called? -Molex Which of the following storage drives uses NAND memory instead of spinning magnetic platters? - Solid State Drive If a system has an internal battery, but no process to disable it, what should be done before servicing the system? - Disconnect the internal battery from the system boardWhen replacing a memory module you should never touch... - The memory module contacts ThinkPad products can belong to any of the following series: X: ultra-portable, T: thin and light, L: mainstream, P or W: workstation, _____, S: slim/thin. - E: small/medium business-focused If you don't have a field kit handy, constantly touching, which components in the chassis will give you zero potential for ESD? - Power Supply Case