Assignment 2
(DETAILED
ANSWERS) Semester
2 2023
DUE 21 September
2023
, Questions: 1. Identify and discuss different communication channels that you
have learnt in this module. You are also required to give examples to
demonstrate your understanding. [12 marks)
ANSWER
Communication Channels
In this module, we have learned about various communication channels that can be
used to convey information. These channels can be categorized into two main types:
verbal and non-verbal communication channels.
Verbal Communication Channels
Verbal communication channels involve the use of spoken or written words to convey
messages. Some examples of verbal communication channels include:
Face-to-Face Communication: This is a direct form of communication where
individuals interact in person. Examples include conversations, meetings, and
interviews.
Telephone Communication: This channel involves using telephones to communicate
with others. It allows for real-time conversations over long distances.
Video Conferencing: Video conferencing enables individuals or groups to
communicate and see each other through video and audio connections. Examples
include Skype, Zoom, and Microsoft Teams.
Written Communication: This channel involves conveying messages through written
words. Examples include emails, memos, reports, and letters.
Non-Verbal Communication Channels