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Chapter 01: Role of an Insurance Billing Specialist
Smith: Fordney’s Medical Insurance, 15th Edition
MULTIPLE CHOICE
1. Administrative medical office responsibilities include
a. laboratory analyses.
b. claims submission.
c. taking x-rays.
d. venipunctures.
ANS: B DIF: Easy REF: 4 OBJ: 2
2. A claims assistance professional
a. works for the consumer.
b. helps patients file insurance claims.
c. neither works for the consumer nor helps patients file insurance claims.
d. works for the consumer and helps patients file insurance claims.
ANS: D DIF: Easy REF: 4 OBJ: 2
3. What is “cash flow” in a medical practice?
a. The actual money available to a medical practice
b. The amount of money received by a medical practice in 1 day
c. The amount of money received by a medical practice in 1 month
d. The amount of outstanding money on the accounts receivable
ANS: A DIF: Moderate REF: 4 OBJ: 2
4. Which level of education is generally required for one who seeks employment as an insurance coder?
a. College diploma.
b. High school diploma.
c. Completion of an accredited program for coding certification.
d. No specific level of education is required.
ANS: C DIF: Easy REF: 4 OBJ: 4
5. The amount of money an insurance billing specialist earns is dependent on which of the following fact
a. Knowledge
b. Experience
c. Size of employing institution
d. All are correct
ANS: D DIF: Moderate REF: 9 OBJ: 5
6. A billing specialist is entrusted with
a. holding patients’ medical information in confidence.
b. collecting monies.
c. being a reliable resource for co-workers.
d. all are correct.
ANS: D DIF: Moderate REF: 13 OBJ: 7
7. Medical etiquette refers to
a. consideration for others.
b. moral principles or practices.
c. laws.
d. the Oath of Hippocrates.
ANS: A DIF: Moderate REF: 11 OBJ: 9