6 Sigma Green Belt Certification Exam Review

________ survey questions allow for quantitative analysis - Answer- closed ended Value stream maps help identify all of the following - Answer- sources of waste, bottlenecks, material & information flow, improvement opportunities The Fishbone diagram is part of the ________ phase of the Define, Measure, Analyze, Improve, and Control (DMAIC) cycle. - Answer- analyze When creating a control plan, you should consider which of the following items? - Answer- process maps, key inputs process, targets and specifications, key process inputs, control limits, important noise variables, capability analysis process Tree Diagrams have a limit on the level of detail that can be analyzed. - Answer- FALSE Reliable data is needed to - Answer- Establish a baseline against which improvements will be measured Measure progress Another name for a Fishbone diagram is: - Answer- cause and effect diagram The most effective ways to assess control plan effectiveness are: - Answer- Dashboard or scorecard metric performance Audits of the control system Which of the following are meetings roles? - Answer- timekeeper, coach, scribe, gatekeeper A baseline analysis establishes a control method for a problem - Answer- FALSE In order to do effective benchmarking, you must visit each company to look at each process in person. - Answer- FALSE The word "value" in value stream mapping is defined as the activities required to provide a customer with a quality product or service - Answer- FALSE