2023 Wellcare ACT Mastery Exam

2023 Wellcare ACT Mastery Exam Centene requires all contracted brokers/agents to read, understand, and agree to Centene's Business Ethics and Code of Conduct Policy. True False - ANSWER True Which of the following actions are you required to do when contacted regarding an allegation of noncompliant activity? a. Speak with the investigator as quickly as possible. b. Answer all questions honestly and completely. c. Offer information and documents important to the investigation. d. All of the above - ANSWER d. All of the above Communication of PHI can be: (Select all that apply.) a. Written b. Electronic c. Verbal - ANSWER a, b, c Wellcare does not need to be informed of all marketing/sales events at which plans or materials will be presented or distributed (Formal & Informal). Select one: True False - ANSWER False Enrollment applications must be received by Wellcare no later than ___ calendar day(s) following receipt from the beneficiary. a. 1 b. 3 c. 5 d. 7 Clear my choice - ANSWER a. 1 Ascend is a fast, easy, and compliant way for brokers/agents to submit agent-assisted electronic enrollments. Select one: True False - ANSWER True During an appointment, you may not discuss any products not agreed to in advance by the beneficiary. Select one: True False - ANSWER True