Medical Office Assistant Test questions and answers

Patients have a right to obtain a copy of their medical records. Which item is legally allowed to be kept from the patient? Psychotherapy notes For patients with speech challenges, it is helpful to ask a lot of "yes or no"; questions. True How do therapeutic careers improve the health status of patients? By caring for patients over a period of time In HIPAA, what is the name of the rule that required nationally standardized medical transactions and codes? Transaction and Code Set Rule Mr. Yoshida recently came over to the USA from Japan. You notice that he becomes uncomfortable whenever you make direct eye contact with him. What is this an example of? Cultural communication barrie Which term refers to everyday language that a patient can understand? Lay Terms What is the connection among all areas and levels of health care workers called? Interdependence What aspect of health care are medical office assistants responsible for? Business aspect What is the term used to describe any individually identifiable health information about a patient? Protected Health Information(pHI) What is a communication barrier? Something that interferes with communication Patients may request changes to their medical records. True In the Privacy Rule, what is authorization? The written permission that patients give to disclose protected health information Diagnostic services include careers that involve evaluating the health status of patients at a single point in time. False Which of the following is a challenge of communicating with the blind? They cannot see your body language and facial expressions. Pam is not a naturally organized person, but she is creating a time management plan to keep track of her daily tasks. Which of the following is an important technique for her to follow? Prioritize tasks