Starbucks Barista Certification exam 2023 with 100% correct answers
What is the Starbucks Experience? - correct answerthe exceptional customer service we create everyday in our stores what is the "third place"? - correct answerour store; supposed to be the relaxing place outside of home. What is the Starbucks logo? - correct answerSiren Why are we a "different kind of company"? - correct answerwe create connections with customers, lead with heart, nurture with soul, create trust Starbucks Coffee Categories - correct answerCore, seasonal favorites, starbucks reserve, VIA ready brew, verismo system, keurig k cups, aged coffees, decaffeinated Customer Service Vision and Pillars - correct answerVision: goal we want to achieve Pillars: how we want to do it anticipate, connect, personalize, own "LATTE" - correct answerListen and ask questions Apologize Take Action Thank Ensure Satisfaction Shorts get how many shots? - correct answer1 Talls get how many shots? - correct answer1
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- September 5, 2023
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- 5
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- 2023/2024
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- Exam (elaborations)
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- Questions & answers
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starbucks barista certification
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