NATE Core Exam Practice Questions (A+ GUARANTEED)

Ch. 1-1 The ability to utilize all types of communication skills is ________ to the HVACR technician. a) not as important as "hands-on" technical skills b) somewhat important c) unimportant d) very important correct answers d) very important Ch. 1-2 It is important to be _______ in filling out service orders so that office staff, other technicians, and customers will know what work you completed on the job. a) clear b) complete c) concise d) all of the above correct answers d) all of the above Ch. 1-3 When explaining to a customer that you have topped off the system charge, which of the following terms is most appropriate? a) freon b) gas c) juice d) refrigerant correct answers d) refrigerant Ch. 1-4 Listening carefully to what a customer is telling you _______. a) can help you diagnose the problem b) is a waste of time c) is not necessary d) often will only confuse you correct answers a) can help you diagnose the problem