INSTALLING THE 3CX APPS|2023/24 UPDATE|GRADED A+

What is the 3CX App? A Feature Rich Software Application Runs on existing Hardware (PC or Mobile Device) Provides Telephony Functionality Seamless Internal and/or External use Can run alongside IP Phones on the same extension number (SIP Forking) Prerequisites: Desktop Operating Systems Windows PC Windows 10, 8.1, 8 and 7 SP1 Windows 10 Preferred Mac OS Mac OS 10.13, 10.12, 10.11, 10.10 Mac OS 10.13 (High Sierra) Preferred Prerequisites: Mobile Operating Systems Apple iOS (iPhone, iPad, iPod) iOS 10.0 or higher App Store Account Android (Mobile, Tablets) Version: 5.X or higher 9.X (Android Pie) Preferred Google Play Store Account Installing the 3CX App Windows & Mac: Download the 3CX App Windows: Run the installer Mac: DMG installer Smartphone: In the App Store search for the 3CX App Install the App Configure the 3CX App What is Provisioning? Provisioning = Providing Prefilled Configuration Vendor Specific Syntax Removes Human Errors Boost Deployment Speed Welcome Email Provisioning Universal for all 3CX Apps Great for Remote Workers Based on Email Attachment Admin triggers Welcome Email (or automatically sent upon extension creation) User receives email with 3cxconfig attachment User opens attachment 3CX App imports Config Management Console → Extensions node Highlight Extension → Send Welcome Email Open the Welcome Email and open 3cxconfig attachment QR Code Provisioning (Mobile Apps) Used to Provision Mobile Apps Available via: Welcome Email Attachment Web Client Management Console QR Code Provisioning - Welcome Email Open Welcome Email QR Code is in the Email body 3CX App → "3 Vertical Dashes" → Scan QR Code Scan QR Code on screen QR Code Provisioning - Web Client Log in to Web Client User menu (top right) → Scan QR Code 3CX App → "3 Vertical Dashes" → Scan QR Code Scan Code on screen QR Code Provisioning - Management Console Log in to Management Console Extensions → Edit Extension 3CX App → "3 Vertical Dashes" → Scan QR Code Scan Code on screen Going Mobile 3CX App is always "Dual Location" Provisioned For External Use (outside of LAN) Open NAT Ports WAN → 3CX PBX Tunnel Port - TCP/UDP (Default 5090) HTTPS Port - TCP (Default 5001) 3G / 4G / WiFi Full take on NAT and Port Forwarding in course