Professional Practice Questions And Answers

In which assertiveness technique do we keep repeating our message to get the listener respond to us in an appropriate manner? Answers: A. Empathetic Response B. Setting Limits C. Fogging D. Broken Record - D. Broken Record In response to a patient saying ""Give me my medications right now. I cant tolerate to wait for an additional 10 minutes for the prescription while you tell me that I will have many side effects from the medications you provide?", if you had to deliver a response using the "setting limits" approach/strategy, which of the following statements would you use? A. "I need you to calm down and listen as I cant give you this medication without you listening to me" B. "I see that you are frustrated with the wait time, is there another time that I can contact you" C.