NHA CCMA Exam - Frequently Missed Questions with correct answers

NHA CCMA Exam - Frequently Missed Questions A MA is reviewing lab requisitions. For which of the following patient conditions should the MA perform a capillary collection rather than a venipuncture - correct answer Previous thromboses A MA is measuring the circumference of an infant's head. Which of the following actions should the assistant take? - correct answer Place the zero mark of the measuring tape against the infant's forehead Which of the following is a medical assistant's role in pulmonary function testing - correct answer Coach the patient through the test A MA is composing business correspondence using the simplified letter style. Which of the following features should the MA use? - correct answer Subject like in all capital letters A MA is caring for a child who has varicella zoster virus. The MA should recognize that varicella is transferred through which of the following modes of transmission? - correct answer Airborne A MA is measuring the vital signs on an adult patient. The MA should identify which of the following blood pressure readings as stage 2 hypertension? - correct answer 150/95 A patient arrives at a clinic with a bill for x-rays that were required due to an injury at the patient's place of employment. The patient has private insurance and is eligible for workers' compensation. The assistant should recognize that which of the following parties is responsible for payment of this bill? - correct answer Paid in full by workers' compensations. Any remaining balances should be written off by clinic A MA is using a butterfly needle set to obtain a blood sample from a vein in a patient's hand. Which of the following actions should the MA take? - correct answer Hold the needle by its wings When should the code on glucose cuvettes be compared to the code on the glucometer? - correct answer Before a patient is tested A medical assistant is writing a piece of professional correspondence to a consulting provider. In which of the following ways should the assistant record the date on the letter? - correct answer January 1, 2020 A MA should use which of the following solutions to prepare a patient's skin prior to drawing blood cultures? - correct answer Clorhexadine A MA is obtaining a blood pressure measurement from an adult patient. Which of the following actions should the assistant take to ensure an accurate reading? - correct answer Place the stethoscope's diaphragm over the patient's palpated artery A MA is collecting a health history from an older adult patient who exhibits moderate hearing loss. Which of the following actions should the MA take? - correct answer Remain within the patient's view to allow lip-reading A MA is administering an intradermal injection for allergy testing. Which of the following actions should the assistant take? - correct answer Locate the area two to three finger-widths below the antecubital space Which of the following techniques should a medical assistant use for the routine cleaning of EKG cables? - correct answer Disinfection Where should an MA place the electrode for lead V5? - correct answer On the left anterior axillary line, horizontal to V4 In which of the following positions should an MA place a healthy patient in preparation for a rectal examination? - correct answer Sims' An MA is preparing a patient who has intermittent peripheral cyanosis for an examination by the provider. The assistant should understand that healthy perfusion of the hands and feet depends on adequate interaction between which of the following two body systems? - correct answer Circulatory and respiratory Which of the following medical record documentation templates is organized by the entity that supplied the data? - correct answer Source-oriented A MA is preparing 1 g/kg of activated charcoal for a patient who weighs 176 lb. How many grams should the assistant prepare? - correct answer 79g Which of the following positions is appropriate for a pelvic examination? - correct answer Lithotomy A MA is preparing to perform a capillary collection from an older adult patient who has poor circulation in his hands. Which of the following techniques should the assistant use to increase circulation at the collection site? - correct answer Warm the patient's hand An MA is preparing a patient who has congestive heart failure for an examination with the provider. Which of the following manifestations should the assistant expect? - correct answer Shortness of breath Which of the following EKG artifacts is caused by a disconnected electrode and results in the tracing going into the margins of the paper? - correct answer Interrupted baseline A MA is administering heparin subcutaneously to a patient. Which of the following actions should the assistant take? - correct answer Inject the medication slowly A MA is checking a patient's hearing using the Weber test. Which of the following actions should the MA take? - correct answer Ask the patient if he hears the vibration louder in one ear than the other A MA is witnessing a patient sign an informed consent form. Which of the following is the responsibility of the assistant acting as a witness? - correct answer Validate the patient's signatures When using a centrifuge, a MA must do which of the following to ensure safety and accuracy? - correct answer Cap the tubes to avoid emission of aerosols The parent of a child who has pinworms is asking MA for more information about his child's condition. The MA should begin by explaining that pinworms are which of the following types of micro-organism? - correct answer Helminths -- "worms" A clinic schedules cardiac patients on Mondays and Wednesdays and all oncology patients on Tuesdays and Thursdays. Which of the following types of scheduling is the clinic using? - correct answer Cluster scheduling Which of the following methods is used to notify a provider of the denial of a claim by an insurance carrier? - correct answer Remittance advice Which of the following items included on the CMS-1500 claim form should a MA recognize as indicating the medical necessity of a procedure - correct answer Diagnosis code The primary code in the CPT coding system consists of how many digits? - correct answer Five digits A MA is preparing a community resource library. Which of the following actions should the MA take first? - correct answer Compile a list of local community agencies When performing the palpatory method for obtaining blood pressure, which of the following indicates the level at which the medical assistant should inflate the cuff? - correct answer 30 mm Hg above the radial pulse cessation Which of the following routes of administration should a medical assistant use when performing a tuberculin skin test? - correct answer Intradermal Which of the following lab results should the MA recognize is abnormal? - correct answer Potassium 3mEq/L A MA is preparing to create a report about patients who have a family history of breast cancer. Which of the following types of software will allow the assistant to sort, retrieve, and combine information for this report? - correct answer Database management A MA is administering an IM injection into the gluteus medius of an adult patient. At which of the following angles should the assistant insert the needle? - correct answer 90 degree angle A MA is performing an ear irrigation for an adult pt who has a cerumen impaction. Which of the following steps should the MA complete prior to administering the solution? - correct answer Pull the pinna of the ear up and back? When preparing a patient for Holter monitoring, which of the following actions should an MA take? - correct answer Vigorously dry the patient's skin prior to electrode placement An MA should follow the chain of custody guidelines for which of the following types of lab results? - correct answer Parentage testing A MA receives a chemical splash in her eyes. Which of the following actions should the assistant take first? - correct answer Flush the eyes with tepid water A provider places an open sharps container in the linen hamper by mistake. Which of the following is the appropriate action for the MA to take? - correct answer Dispose the linen hamper's contents as a biohazard A MA is preparing sterilization for hemostats before an invasive procedure. Which of the following techniques should the assistant use? - correct answer Autoclave A MA is testing a patient's visual acuity a Snellen chart. Which of the following actions should the MA take? - correct answer Make sure the patient does not lean forward A patient is seen in an urgent care center for a laceration to the left foot. The provider evaluates the injury, determines sutures are not needed, applies a dressing, and releases the patient. Which of the following levels of exam should a MA use for the procedural coding for this visit? - correct answer Problem-focused examination Which of the following groups of EKG leads are bipolar? - correct answer Leads I, II, and III When informed consent is required for a procedure, which of the following steps should occur to prior to the patient signing the form? - correct answer The provider should review alternative procedures with the patient When informed consent is required for a procedure, which of the following steps should occur prior to the patient signing the form? - correct answer The provider should review alternative procedures with the patient Which of the following lab values should a MA immediately report to a patient's provider? - correct answer Blood glucose 500 mg/dL Which of the following routes for taking a patient's temperature is the most accurate? - correct answer Rectal When of the following actions should a MA take when obtaining the length of an infant during a well-child visit? - correct answer Position the infant on his back A MA is reinforcing teaching about a cardiac event monitor with a patient. Which of the following statements by the patient indicates an understanding of the procedure - correct answer "I will record any symptoms I experience in the event log" A MA is examining the skin on a pt's forearm where the pt reports developing a rash. The MA notes multiple solid elevations that are less than 0.5 cm in diameter. Which of the following terms should he use to document his observation in the patient's medical records? - correct answer Papules A MA is measuring a patient's oxygen saturation with a pulse oximeter. Which of the following actions should the MA take? - correct answer Check capillary refill A MA is reviewing a pt's recent medical history and notes that she has a healing fracture of the distal femur. Where on the patient's body should the assistant expect to find the injury? - correct answer Just above the knee In which of the following locations should a MA place the electrode for lead V4? - correct answer The fifth intercostal space, left midclavicular line A provider examines an older patient who is disabled and has a lesion on her arm. A MA should anticipate a referral for this patient to which of the following ancillary services? - correct answer Home health care A MA is reviewing a pt's medical history prior to the pt's appointment. Which of the following lab results indicates the need to schedule an extension of the current visit? - correct answer Fasting blood glucose 168 mg/dL A MA is faxing a prescription to a pt's pharmacy. Which of the following actions should the MA take? - correct answer Call the pharmacy to conform receipt of the faxed prescription Which of the following techniques should a MA use when bandaging a wound? - correct answer Wrap the would from distal to proximal A MA is adminstering an intramuscular immunization to a pt. Which of the following actions should the MA take? - correct answer Cleanse the site using a back and forth motion A MA is transcribing a patient routine prescription for oxycodone. Which of the following methods should the MA use to process the prescription? - correct answer Provide the prescription in writing for the patient to take to the pharmacy A MA is administering eye ointment to a patient. Which of the following actions should the MA take? - correct answer Apply a thin ribbon of ointment along the conjuctival sac, inner canthus -- outer canthus A MA has required a preauthorization for a pt's referral to a specialist. Which of the following is the reason for the claim submitted by the specialist to be denied? - correct answer The service is provided after the expiration date Which of the following information should the MA enter into the appointment calendar when scheduling a patient for a skin rash? - correct answer Daytime phone number A MA is speaking with a patient who recently received a terminal diagnosis. The patient states, "I regret not taking better care of myself. Now, I won't be able to accomplish what I wanted to do with my life." The assistant should identify that the patient is in which of the following stages of grief? - correct answer Depression A MA is assisting a provider with an abdominal examination. When the provider palpates the major portion of the liver, the assistant should recognize that he is palpating which of the following abdominal quadrants? - correct answer Right upper A MA is preparing to calculate a pt's heart rate from an EKG tracing. Which of the following methods should the MA use for this calculation? - correct answer Divide 1500 by the number of small boxes between two R waves A MA receives a denial of payment for a pt's cholecystectomy. The reason stated is "noncovered service." If this procedure was deemed emergent by the provider, which of the following actions should the assistant take? - correct answer Instruct the patient to contact the insurer about the denial of payment A pt loses consciousness. The EKG tracing reveals ventricular fibrillation. Which step should MA take first? - correct answer Call for help and begin CPR At what time of day will a patient's body temperature be at its lowest - correct answer In the morning A MA is removing sutures from a patient who has a laceration on his left lower leg. After setting up the sterile field, which of the following actions should the assistant take? - correct answer Lift the first knot away from the skin Which of the following dressings should an MA use on a partial-thickness burn? - correct answer Non-adherent dressing -- exposed to air and heels Suddenly unresponsive infant - correct answer Initiate CPR for 2 min then call for help Vulvovaginal candidiasis - correct answer yeast infection An MA receives derogatory email from pt. What should they do? - correct answer Print email, make notes about topics to be addressed prior to formulating a response What is appropriate placement of electrodes? - correct answer Tabs downward on the arm to reduce tension and pulling on electrodes Patient demographics - correct answer Occupation MA is collecting blood to test cholesterol levels, what should they do? - correct answer Make sure they haven't eaten for 12 hours Epinephrine role in local anesthetics? - correct answer Reduce bleeding Which of the following indicates how a patient's medical records will be used and disclosed by a medical office? - correct answer Notice of privacy practices Which of the following is an ancillary service? - correct answer Pathology/radiation -- provide confirmation of diagnosis Bandaging a wound - correct answer Distal to proximal Epstein-Barr virus - correct answer Mononucleosis Health hx and lab results - correct answer Enter into database of POMR Pt asking for surgical procedure cost - correct answer Give an estimate Most flexibility - correct answer Wave scheduling Burn and what required on CMS claim form? - correct answer Current procedural terminology code Instrument for vaginal exam for pap test - correct answer Cytobrush - obtains specimen Urticaria - correct answer hives or wheals, raised lesions How transcribe patient routine prescription? - correct answer Provide in writing so pt can take to pharmacy When getting informed consent, which should the MA do? - correct answer Provider should review alternative procedures with pt Category II code - correct answer tracks provider performance measures Cryosurgery to cervix - correct answer water discharge for up to 1 week after Spots on instruments after autoclave - correct answer mineral deposits from tap water Clia waived test - correct answer human chorionic gonadotropin test