Chap 01 5e Swink
1) Which of the following is NOT one of the processes included in operations management?
A) Design
B) Finance
C) Produce
D) Deliver
2) A supply chain is a global network of organizations and activities involved in:
A) Producing, buying, servicing, and disposing of goods and services.
B) Designing, transforming, consuming, and disposing of goods and services.
C) Financing, producing, and marketing of goods and services.
D) Designing, financing, selling, and disposing of goods and services.
3) Operations managers answer questions of what, how, when, where, and who by defining both
the _________ and _________ aspects of the operations management system.
A) Financing and capacity
B) Marketing and delivery
C) Structural and infrastructural
D) Production and accounting
4) Structural operations management decisions include:
A) Workforce, capacity, and facilities.
B) Workforce, production planning, and materials controls.
C) Capacity, facilities, and technology.
D) Materials controls, supply chain, and value definition.
5) Joe Jones was asked to undertake a project to determine the resources and capacity his firm
would need in the next three to 10 years. These types of decisions are considered to be:
A) Infrastructural aspects of operations management.
B) Positional aspects of operations management.
C) Assessment aspects of operations management.
D) Structural aspects of operations management.
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, 6) Physical goods can be differentiated from services in the operations management process by:
A) Longer lead times and they can be inventoried.
B) More capital-intensive and shorter lead times.
C) More labor-intensive and longer lead times.
D) More expensive and easier to control.
7) Which of the following functions would NOT have to think about "processes"?
A) Logistics management
B) Production management
C) Supply management
D) Accounting
E) All of these have to think about "processes."
8) Which of the following statements about operations management processes is NOT true?
A) Inputs to operations management processes can be materials, people, and/or
information.
B) Outputs of operations management processes are always tangible goods.
C) Operations management processes involve transformation of inputs into valuable
outputs.
D) Design of operations processes should reflect what customers want.
9) Growth of the supply chain management perspective in operations management results from
the advent of:
A) Technology and infrastructure advances.
B) Collaborative networks.
C) A focus on core capabilities.
D) All of these.
10) During the "mass production" era, operations management focused primarily on:
A) Production and design.
B) Internal production.
C) The global supply chain.
D) Sales, production, and design.
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1) Which of the following is NOT one of the processes included in operations management?
A) Design
B) Finance
C) Produce
D) Deliver
2) A supply chain is a global network of organizations and activities involved in:
A) Producing, buying, servicing, and disposing of goods and services.
B) Designing, transforming, consuming, and disposing of goods and services.
C) Financing, producing, and marketing of goods and services.
D) Designing, financing, selling, and disposing of goods and services.
3) Operations managers answer questions of what, how, when, where, and who by defining both
the _________ and _________ aspects of the operations management system.
A) Financing and capacity
B) Marketing and delivery
C) Structural and infrastructural
D) Production and accounting
4) Structural operations management decisions include:
A) Workforce, capacity, and facilities.
B) Workforce, production planning, and materials controls.
C) Capacity, facilities, and technology.
D) Materials controls, supply chain, and value definition.
5) Joe Jones was asked to undertake a project to determine the resources and capacity his firm
would need in the next three to 10 years. These types of decisions are considered to be:
A) Infrastructural aspects of operations management.
B) Positional aspects of operations management.
C) Assessment aspects of operations management.
D) Structural aspects of operations management.
1
, 6) Physical goods can be differentiated from services in the operations management process by:
A) Longer lead times and they can be inventoried.
B) More capital-intensive and shorter lead times.
C) More labor-intensive and longer lead times.
D) More expensive and easier to control.
7) Which of the following functions would NOT have to think about "processes"?
A) Logistics management
B) Production management
C) Supply management
D) Accounting
E) All of these have to think about "processes."
8) Which of the following statements about operations management processes is NOT true?
A) Inputs to operations management processes can be materials, people, and/or
information.
B) Outputs of operations management processes are always tangible goods.
C) Operations management processes involve transformation of inputs into valuable
outputs.
D) Design of operations processes should reflect what customers want.
9) Growth of the supply chain management perspective in operations management results from
the advent of:
A) Technology and infrastructure advances.
B) Collaborative networks.
C) A focus on core capabilities.
D) All of these.
10) During the "mass production" era, operations management focused primarily on:
A) Production and design.
B) Internal production.
C) The global supply chain.
D) Sales, production, and design.
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