EMD questions with correct answers

Emergency Medical Dispatch (EMD) involves the combination of what two things? - Answer Telecommunications skills and medical knowledge The APCO Institute EMD Course is based on information from what two sources? - Answer National Highway Traffic Safety Administration's EMD: National Standard Curriculum & ASTM International (American Society for Testing and Materials) Prior to this course, APCO requires the completion of what two things? - Answer APCO Public Safety Telecommunicator 1 course OR Formalized Telecommunicator Training course & current CPR certification What are the responsibilities of the EMD? - Answer 1. Receive and process calls for EMS assistance 2. Determine the nature and severity of the medical incident type without diagnosing the medical problem or condition 3. Coordinating and dispatching EMS resources based in the predetermined response configurations found in the local medically approved EMD guidecards 4. Provides emergency medical assistance using local medically approved guidecards and software 5. Maintain confidentiality 6. Maintain contact with the caller What are the characteristics of a successful EMD? - Answer 1. Helpful, compassionate, and polite