WGU C711 Intro to Business Objective Assessment Review 100% Solved

WGU C711 Intro to Business Objective Assessment Review 100% Solved motivation the individual internal process that energizes, directs, and sustains behavior morale an employee's attitude or feelings about the job, about superiors, and about the firm itself scientific management application of scientific principles to management of workers (F.W. Taylor) piece-rate system employees are paid a certain amount for each unit of output they produce (F.W. Taylor) Human Relations Movement examined working conditions and the affect on employee motivation (Hawthorne) need a personal requirement Maslow's hierarchy of needs Physiological Safety Social Esteem Self-Actualization Physiological needs food, water, clothing, shelter, sleep safety needs things we require for physical and emotional security (ex: job stability, health insurance, pension plans, safe working conditions) social needs human requirements for love, affection, and a sense of belonging esteem needs respect and recognition from others; a sense of personal accomplishment and worth (self-esteem) self-actualization needs need to grow, develop and be all that we are capable of being Herzberg's Motivation-Hygiene Theory The idea that satisfaction and dissatisfaction are separate and distinct dimensions motivation factors when present they increase motivation (ex: achievement, recognition, responsibility, advancement, growth, and the work itself) hygiene factors supervision, working conditions, interpersonal relationships, pay, job security, company policies and administration --> reduce dissatisfaction when they are present to a certain degree Theory X 1. Ppl don't like work and avoid it 2. Managers must coerce, control, and frequently threaten