NCTI jones questions with correct answers

if a customer already has television service and is adding high speed data service, what should be checked on the digital television channels? Answer intermittent operation, which is a symptom of noise interference in the downstream Installing a cable modem and router in a closet or utility room is simplified by having what items in the room? Answer working computer, platform for modem and router, twisted pair network cable with standard configurations what version of the docsis specification included the option to increase the tap frequency of the upstream to 85 Mhz? Answer Docsis 3.0 What device can be installed with a cable modem to enable internet access to two or more devices in the customer premises? Answer router with a built in multi ethernet switch Why is it good practice to review the service work order with the customer before beginning a high speed data service installation? Answer to verify account information and to confirm the high speed data order Some cable operators charge an additional fee when the amount of downloaded data during a billing cycle exceeds a prescribed limit. How might a customer unknowingly approach these limits? Answer by streaming/downloading high content data i.e movies, tv shows in high definition if the customer demonstrates that they are internet savy, what should be the next step in the customer education portion of the high sp