911 Public Safety Telecommunicators State Exam Study
Guide- MOCK Exams;A, B, C, D, E Fall 2022 with
complete solution
CAD is an acronym for:
A. Computer Aided Dispatch
B. Computer Assisted Dispatch
C. Call takers Assisting Dispatch
D. Callers Annoying Dispatch
A. Computer Aided Dispatch
Which department obtains criminal justice intelligence utilizing local, state and
national databases, inputs criminal justice information that will be added to the
FCIC/NCIC hot files and sends and receives state and national messages
pertaining to criminal justice information?
A. Warrants
B. Communications
C. Teletype
D. Information Technology (IT)
C. Teletype
FCIC is based in _______ and is administered by the Florida Department of Law
Enforcement.
A. Sarasota
B. Tallahassee
C. Tampa
D. Miami
B. Tallahassee
NCIC is an acronym for:
A. Nationwide Criminal Incarceration Center
B. National Crime Information Center
C. Nationwide Criminal Information Center
D. National Criminal Information Computer
B. National Crime Information Center
On the NCIC, the primary information system is the National Law Enforcement
Telecommunications System.
A. True
B. False
A. True
The purpose of NLETS is to:
A. Provide for the exchange of life-threatening information between interstate
and/or inter-agency personnel
B. Provide for the interstate and/or inter-agency exchange of criminal justice and
related information
,C. Provide for the interstate and/or inter-agency exchange of medical and fire
department information
D. Provide for the interstate and/or inter-agency exchange of private or
confidential
information
B. Provide for the interstate and/or inter-agency exchange of criminal justice and related
information
The NCIC maintains information on stolen and recovered property as well as
wanted and missing persons for all 50 states, Canada, U.S. Virgin Islands, Puerto
Rico, Guam, American Samoa and Mariana Islands. NCIC also houses federal
_______ and _______ data.
A. Misdemeanor, felony
B. Criminal, incarceration
C. Criminal, warrants
D. Warrants, injunction
C. Criminal, warrants
________ is a device giving people the ability to type a conversation instead of
speaking.
A. DTC
B. TTD
C. TDD
D. FRS
C. TDD
The abbreviation for Go Ahead is:
A. GoAd
B. GoAh
C. GA
D. GOA
C. GA
Which of the below abbreviations is not approved for use with
Telecommunication Devices for the Deaf:
A. GA
B. STOP
C. SKSK
D. Q
B. STOP
What number do you dial to reach the Florida Relay Systems?
A. 711
B. 411
C. 511
D. 911
A. 711
________ station radios are permanently mounted in the station or remote
transmitter site.
,A. Sub
B. Base
C. Police
D. Fire
B. Base
An emergency incident is one that does not require an immediate response due
to persons in imminent danger or loss of life or limb, or injuries beyond
immediate first aid.
A. True
B. False
B. False
A non-emergency incident does not require an immediate response and no
imminent threat exists. It is a non-critical situation that requires a(n):
A. Non- emergency police response
B. Pubic safety response
C. Immediate supervisor's attention
D. No action necessary
B. Pubic safety response
Dispatch all calls with ______, _______ and _______
A. Accuracy, brevity, clarity
B. Accuracy, brevity, courtesy
C. Accuracy, brilliance, clarity
D. Accuracy, brilliance, confidence
A. Accuracy, brevity, clarity
Which section of the "Sunshine Law" provides that all state, county and
municipal records are open for personal inspection and copying by any person?
A. 119.04
B. 119.07
C. 119.01
D. 119.03
C. 119.01
Which of the following is not a technical rescue?
A. High angle chain rescue
B. Confined space rescue
C. Vehicle extrication
D. Trench rescue
A. High angle chain rescue
Hazardous materials are liquids or gases that when released are capable of
causing harm to people, the environment and property.
A. True
B. False
B. False
Which is an example of a solid?
A. Magnesium
B. Gasoline
, C. Chlorine
D. Acetone
A. Magnesium
Which is an example of a liquid?
A. Hydrogen
B. Calcium Carbide
C. Acetone
D. Chlorine
C. Acetone
Which is an example of a gas?
A. Calcium Carbide
B. Acetone
C. Hydrogen
D. Gasoline
C. Hydrogen
The DOT Emergency Response Guidebook (ERG) was developed jointly by the
U.S. Department of Transportation, Transport Canada and the Secretariat of
Communications and Transportation of Mexico.
A. True
B. False
A. True
The DOT Emergency Response Guidebook (ERG) has established a six-digit
numbering system to identify materials.
A. True
B. False
B. False
The telecommunicator must ________, categorize it as emergency or non-
emergency and identify which responders are needed to handle the situation.
A. Befriend the caller
B. Complete the call as quickly as possible
C. Determine the nature of the call
D. Get control of the call
C. Determine the nature of the call
A wrong call classification will not delay a priority call.
A. True
B. False
B. False
Interpersonal skills encompass communications between ______ or _______
people, including verbal and non-verbal communications.
A. Two, more
B. One, two
C. One, more
D. Three, more
A. Two, more
Guide- MOCK Exams;A, B, C, D, E Fall 2022 with
complete solution
CAD is an acronym for:
A. Computer Aided Dispatch
B. Computer Assisted Dispatch
C. Call takers Assisting Dispatch
D. Callers Annoying Dispatch
A. Computer Aided Dispatch
Which department obtains criminal justice intelligence utilizing local, state and
national databases, inputs criminal justice information that will be added to the
FCIC/NCIC hot files and sends and receives state and national messages
pertaining to criminal justice information?
A. Warrants
B. Communications
C. Teletype
D. Information Technology (IT)
C. Teletype
FCIC is based in _______ and is administered by the Florida Department of Law
Enforcement.
A. Sarasota
B. Tallahassee
C. Tampa
D. Miami
B. Tallahassee
NCIC is an acronym for:
A. Nationwide Criminal Incarceration Center
B. National Crime Information Center
C. Nationwide Criminal Information Center
D. National Criminal Information Computer
B. National Crime Information Center
On the NCIC, the primary information system is the National Law Enforcement
Telecommunications System.
A. True
B. False
A. True
The purpose of NLETS is to:
A. Provide for the exchange of life-threatening information between interstate
and/or inter-agency personnel
B. Provide for the interstate and/or inter-agency exchange of criminal justice and
related information
,C. Provide for the interstate and/or inter-agency exchange of medical and fire
department information
D. Provide for the interstate and/or inter-agency exchange of private or
confidential
information
B. Provide for the interstate and/or inter-agency exchange of criminal justice and related
information
The NCIC maintains information on stolen and recovered property as well as
wanted and missing persons for all 50 states, Canada, U.S. Virgin Islands, Puerto
Rico, Guam, American Samoa and Mariana Islands. NCIC also houses federal
_______ and _______ data.
A. Misdemeanor, felony
B. Criminal, incarceration
C. Criminal, warrants
D. Warrants, injunction
C. Criminal, warrants
________ is a device giving people the ability to type a conversation instead of
speaking.
A. DTC
B. TTD
C. TDD
D. FRS
C. TDD
The abbreviation for Go Ahead is:
A. GoAd
B. GoAh
C. GA
D. GOA
C. GA
Which of the below abbreviations is not approved for use with
Telecommunication Devices for the Deaf:
A. GA
B. STOP
C. SKSK
D. Q
B. STOP
What number do you dial to reach the Florida Relay Systems?
A. 711
B. 411
C. 511
D. 911
A. 711
________ station radios are permanently mounted in the station or remote
transmitter site.
,A. Sub
B. Base
C. Police
D. Fire
B. Base
An emergency incident is one that does not require an immediate response due
to persons in imminent danger or loss of life or limb, or injuries beyond
immediate first aid.
A. True
B. False
B. False
A non-emergency incident does not require an immediate response and no
imminent threat exists. It is a non-critical situation that requires a(n):
A. Non- emergency police response
B. Pubic safety response
C. Immediate supervisor's attention
D. No action necessary
B. Pubic safety response
Dispatch all calls with ______, _______ and _______
A. Accuracy, brevity, clarity
B. Accuracy, brevity, courtesy
C. Accuracy, brilliance, clarity
D. Accuracy, brilliance, confidence
A. Accuracy, brevity, clarity
Which section of the "Sunshine Law" provides that all state, county and
municipal records are open for personal inspection and copying by any person?
A. 119.04
B. 119.07
C. 119.01
D. 119.03
C. 119.01
Which of the following is not a technical rescue?
A. High angle chain rescue
B. Confined space rescue
C. Vehicle extrication
D. Trench rescue
A. High angle chain rescue
Hazardous materials are liquids or gases that when released are capable of
causing harm to people, the environment and property.
A. True
B. False
B. False
Which is an example of a solid?
A. Magnesium
B. Gasoline
, C. Chlorine
D. Acetone
A. Magnesium
Which is an example of a liquid?
A. Hydrogen
B. Calcium Carbide
C. Acetone
D. Chlorine
C. Acetone
Which is an example of a gas?
A. Calcium Carbide
B. Acetone
C. Hydrogen
D. Gasoline
C. Hydrogen
The DOT Emergency Response Guidebook (ERG) was developed jointly by the
U.S. Department of Transportation, Transport Canada and the Secretariat of
Communications and Transportation of Mexico.
A. True
B. False
A. True
The DOT Emergency Response Guidebook (ERG) has established a six-digit
numbering system to identify materials.
A. True
B. False
B. False
The telecommunicator must ________, categorize it as emergency or non-
emergency and identify which responders are needed to handle the situation.
A. Befriend the caller
B. Complete the call as quickly as possible
C. Determine the nature of the call
D. Get control of the call
C. Determine the nature of the call
A wrong call classification will not delay a priority call.
A. True
B. False
B. False
Interpersonal skills encompass communications between ______ or _______
people, including verbal and non-verbal communications.
A. Two, more
B. One, two
C. One, more
D. Three, more
A. Two, more
