BMGT364 Chapter 3 Test Questions and Answers

BMGT364 Chapter 3 Test Questions and Answers Which consequence of dissatisfaction is described as directing behavior toward leaving the organization? - ANSWER exit response __________ describes a positive feeling about a job, resulting from an evaluation of its characteristics. - ANSWER job satisfaction The degree to which employees believe the organization values their contributions and cares about their well-being is known as __________. - ANSWER perceived organizational support What is cognitive dissonance? - ANSWER Any incompatibility an individual might perceive between two or more attitudes or between behavior and attitudes Which consequence of dissatisfaction is described as passively but optimistically waiting for conditions to improve? - ANSWER Loyalty response The __________ of an attitude is a description of or belief in the way things are. "my pay is low" - ANSWER cognitive component Evaluative statements about objects, people, or events are known as __________. - ANSWER attitudes affective component of an attitude - ANSWER is the emotional or feeling segment of an attitude "i am angry over how little im paid" behavioral component of an attitude - ANSWER is the intention to behave in a certain way toward someone or something "im going to look for another job that pays better" cognitive dissonance - ANSWER is any incompatibility an individual might perceive between two or more attitudes or between behavior and attitudes The consequence of dissatisfaction known as the voice response is described as __________. - ANSWER actively and constructively attempting to improve conditions