IOP1501- key concepts (Graded A+)

Taylorism correct answers - a classic management approach in which employee and organisational behaviour and productivity was regulated through analysing and structuring job processes and setting job and employee standards of performance human-relations approach correct answers - where social relations in the workplace are emphasised as important motivating factors Hawthorne studies correct answers - classic work-related research indicating that employee performance differ, also because of other factors, such as social factors in the work place Hawthorne effect correct answers - the short-term enhancement of performance owing to the novelty of interventions sensitivity training correct answers - an intervention applied in small groups to enhance openness, personal feedback and the building of interpersonal relationships Health Professions Council of South Africa (HPCSA) correct answers - the statutory governing body in South Africa for all or most health-related professions Professional Board of Psychology correct answers - the statutory governing body (within the HPCSA) for psychology in South Africa Psychological Society for South Africa (PsySSA) correct answers - a statutory body managing some of the other psychology interest groups in South Africa Society for Industrial and Organisational Psychology (SIOPSA) correct answers - the statutory governing body (within the Professional Board for Psychology) for I- O psychology in South Africa South African Board for Personnel Practice (SABPP) correct answers - a non-statutory board that controls the academic training of human-resources practitioners at universities and other institutions, as well as registration in human-resources practice categories cognition correct answers - formal term used for thinking, information-processing meta-cognition correct answers - the ability to monitor one's own thinking productive thinking correct answers - thinking which results in new ideas or associations confirmation bias correct answers - looking only for facts that support one's view hindsight effect correct answers - feeling that events could have been prevented heuristics correct answers - strategies likely to produce a correct solution