WGU C208 Change Management and Innovation - pre-assessment Questions 100% Pass

WGU C208 Change Management and Innovation - pre-assessment Questions 100% Pass Which three individuals within an organization could play the role of change agent ceo consultant employee Which of the eight steps described by Kotter is the first step a change leader takes when implementing a change Establishing a sense of urgency Place the stages of Everett Roger's Diffusion of Innovation model in order from 1 (earliest stage) to 5 (latest stage) knowledge persuasion decision implementation confirmation The head of human resources of a large company is considering changes to the employee benefits program but is unsure how the employees will respond to these changes Which type of change model should this person employ? Descriptive Which two statements characterize low end disruption it is an innovation that is good enough it evolves over time into a product with more features Which approaches would be appropriate for communicating change initiatives? Choose 2 answers Addressing concerns raised by the prospect change Explaining why the change is needed What is essential for a leader to communicate when undertaking organizational change? a consistent vision of the end result of the change how should training be viewed during organizational change as a worthwhile investment in a successful transition How can a leader connect with employees to help sustain organizational change? offering positive feedback Which approach is proven and effective in using reinforcements to sustain change? Repeating the messages of vision, process, and goals through a variety of channels What is a common cause for the failure of organizational change unclear goals Which role does creative tension play in organizational change according to Peter Senge? It drives people to bring reality in line with their vision which emotion is prevalent among almost all employees during the process of organizational change? Stress which practice can lead to unconscious resistance to attempts at organizational change? tiring staff with unrelated demands how can leaders effectively address resistance to change through communications by being consistent, open, and empathetic How do mental model impact individuals' responses to organizational change according to Black and Gregersen? Mental models can become barriers that prevent stakeholders' from perceiving the need for change Which scenario is an example of on e of Black and Gregersen's strategies for overcoming barriers to change A CEO champions a change process by both accepting responsibility and providing clear metrics for the change initiatives How should leaders view difficult questions and serious concerns from employees about change initiatives As opportunities to provide honest and persuasive context How is responding to change resistance in the non-profit sector different from in the the private sector? many employees are strongly committed to organizations mission. case study: How could the management team at the pharmaceutical company better implement the change Hold an employee meeting to explain the reasons behind the change and answer any questions that employees may have What are the most essential skills required by the leader of an organization experiencing revolutionary change? directive and decisive guidance what is most important when leading an organization through disruptive change Adaptability which question must be asking in forming a contingency plan for a change initiative? what if The CEO of a leading automobile manufacturing company is concerned about the long-range prospects of oil scarcity and its impact on the company. Which two change management strategies would be appropriate to address the CEO's concerns Hire an outside market research company to study future trends and how they may impact business hold a brainstorming session with the executive management team to assess the risk or opportunity of alternative fuel technologies What is the most basic role of a leader in promoting organizational change modeling change from the top of the organization Which aspect is essential to being effective in the ADKAR change management process Being willing to adapt the steps of a plan How can extensive training increase employee participation by helping employees feel comfortable with the new procedures Which statement best describes the use of employee rewards and punishments in advancing organizational change Rewards and punishments are not sufficient on their own to persuade employees to accept change. Which aspect of a change initiative is measure by return on investment its efficiency or value In which two ways does iteration contribute to change initiatives It reinforces the organization's commitment to change. it helps guard against regression to old ways of doing things a manager attempting to implements a change initiative finds the employees strongly embrace the organizations mission and feel the urgency to change. The manager is grateful for the workers reactions because the manager is very uncomfortable using power tools to coerce support of the initiative. In which sector does this manager most likely work for? nonprofit refer to the case study: Cellular Systems Inc. - 20/20 vision and answer the following questions How should the vice president proceed now that the directors voices their objections and concerns about the new targets Listen to the directors' concerns, and tell them she understands their reluctance but reiterate why the new targets are the right ones. which two characteristics are ideal for entrepreneurs to have. choose 2 answers Energy and enthusiasm resiliency after failures why is discovery the first stage of the entrepreneurial process entrepreneurs can determine what they want to do and if there is an opportunity Which question is most appropriately considered during the discovery stage does my product or service meet an unmet demand why are prototypes useful during the market evaluation stage of the entrepreneurial process? Prototypes are a way to measure consumer interest in a new product or service What are two reasons why an entrepreneur might choose to structure his venture as a corporation To ensure he is personally shielded from the risk of legal liabilities. To enable the venture to survive beyond the entrepreneurs lifetime What is one outcome of the strategic planning stage of the entrepreneurial process a mission statement how can operational planning assist with financial planning during the fifth stage of the entrepreneurial process sales projections from the marketing plan can be used to project revenue What are three reasons to create business plans they require entrepreneurs to extensively research the market opportunity They help entrepreneurs figure out solutions to potential challenges before starting operations They are helpful in attracting financing and investments to launch a venture what challenge does the implementation stage present for some entrepreneurs A balance of key managerial functions and entrepreneurial energy. An entrepreneur would like to secure access to both a large sum of chase and industry experience. Which funding option would best align with this entrepreneurs overall good Equity investors An entrepreneur comes up with a great idea for her business. Which concept does this entrepreneur need to understand when developing a new enterprise a great idea cannot succeed without effective communication Which features are highly important to the sustainability of new ventures according to Barney and Clark competencies and capabilities What is social entrepreneurship The application of entrepreneurial tools to solve societal problems What two statements describe social entrepreneurs they look for innovative ways to solve existing problems they employ entrepreneurial tools to address community issues Which description explains the relationship between creativity and vision Innovation is the conversion of creative new ideas into new products, processes and services What is required during the incubation stage of Amabile's stages of innovation Making time for creative thought without regards to immediate results Which techniques are methods for overcoming barriers to innovation Divergent thinking and listening During which part of innovation is it most important to expose the organization to external thinking Imagination What is a simple an inexpressive way team leaders can foster creativity holding team brainstorming sessions in a new location What is an example of an incremental innovation The introduction of the first motion-picture camera What is the primary role of an idea champion in the innovation process The champion strongly believes the idea What is the role of innovation in the public section as compared to the private sector it is more challenging than in the private section but important because of the enormous impact of innovations. What are the three key steps that should be included in measuring innovation Plan, monitor, learn How does private sector innovation differ from public sector innovation? private sector innovation is more focused on financial benefits The plant manager of a small manufacturing plan is planning a two day meeting with the plant staff to find ways to improve inventory. which two techniques should the plan manager consider to help the staff spur creative ideas as the meeting. choose 2 answers Inform the staff that their annual bonus will now be based on meeting their new goals fill the conference room with different visual stimuli and creative objects What does organizational culture determine in terms of successful implementation of innovation and change within a business enterprise. How things are done which element of the cultural web represents the dress code, logos, and furnishings of an entity symbols Which position describes the anthropologic view of the role leaders in shaping organizational culture leaders are part of the culture A healthcare system is planning for the future increase in elderly patients as baby boomers age. Which type of change force is this health care system responding to socioeconomic What does an organization seek during third-order change seeing things differently Which attitude can contribute to the success of organizational change Openness to experimentation What can lead to the failure of an excellent and well-planned change-management effort Choose 2 answers employee exhaustion and fatigue insufficient communication about change initiatives How do change and innovation efforts affect an organizations culture they can alter the organizations identity What should a leader welcome in order to encourage innovation and other changes creative risk taking Which change implementation technique might work better in the culture of a military environment than it would in a nonprofit organization reliance power tools Why is diversity important to compete in the global marketplace employees varying backgrounds provide different tools for seeing and solving problems Which strategy reflects a company's commitment to sustainability spending more now to acquire materials from a provider that minimizes environmental impact A large engineering company is bidding on a project to build a new power plant in China. The Chinese government has dictated that the winning bid will be required to produce 75% of the material used in construction from Chinese companies. The engineering company has sent their global vice president of sourcing to meet with the potential suppliers in China and choose a source for several critical materials. which type of change force is the engineering company responding to political