PAST QUESTIONS FROM ACHE'S BOARD OF GOVERNORS EXAM 100%
1. For the routine service cost center, an increase in the number of
patient days over the budgeted number of patient days will result in:
1. A higher average cost per patient day.
2. A lower average cost per patient day.
3. An increase in the budgeted fixed costs for the routine service cost
center. 4.No change in the average cost per patient day.: 2.
2. Which of the following balance sheet items would differ between a for-
prof- it and a not-for-profit healthcare organization?
1. Retained earnings.
2. Plant, property, and
equipment. 3.Real estate.
4.Investments.: 1.
3. Which of the following leadership actions most clearly supports
organiza- tional transformation toward total quality management?
1. Convening and chairing the Quality Council.
2. Changing the name of the quality department from QA to CQI.
3.Requiring all direct reports to attend an introductory course in
TQM. 4.Hiring a customer service representative.: 1.
4. In the healthcare field, the accountability of management is best
measured by the:
1.Balance maintained between service quality and operational
efficiency. 2.Results shown on the annual expense and income
statement.
3.Balance maintained between physician satisfaction and patient
needs. 4.Degree to which management's needs are met: 1.
5. Consumer "report card" development and distribution has become a
high priority for managed care organizations because:
1. Measurements of performance have now become well established,
stan- dardized, and accepted by all parties.
2. Purchasers are pressuring for disclosure of meaningful performance
infor- mation for use by buyers and consumers.
3. Consumers in healthcare are now well organized, and managed care
orga- nizations feel a need to satisfy them.
1/4
, PAST QUESTIONS FROM ACHE'S BOARD OF GOVERNORS EXAM 100%
4. Physicians are increasingly encouraging their patients to evaluate
man- aged care organizations based on these report cards.: 2.
6. Which of the following is not required for managing strategic
adaptation?
1.Development of integrated continuums of care.
2.Development of successful hospital-physician partnerships.
3.Vertical and horizontal integration with out-of-area
providers.
4.Programs of strategic leadership development for board members,
man- agers, physicians, and nurse leaders.: 3.
7. What is an important advantage of physician participation in Indepen-
dent Practice Associations (IPAs) versus other affiliation arrangements
with HMOs?
1. IPA arrangements normally pay physicians better than staff or group
model arrangements.
2. Physicians participating in IPAs can limit their dependence on any
single HMO.
3. IPA arrangements avoid the serious tensions that arise between
primary care and specialty physicians.
.IPAs rarely use utilization management mechanisms like primary care
gate- keeping and preadmission certification.: 2.
8. The point-of-service product is the fastest growing managed care
product in the contemporary marketplace because:
1. It allows consumers to place a direct value on how important
provider choice is to them.
2. The product is less costly for Managed Care Organizations (MCOs),
em- ployers, and employees.
3. Managed Care Organization (MCO) utilization management systems are
so well developed that they can affod to let people go out of the network
without any increase in costs.
4. Primary care physicians prefer to have their patients seek specialty
care without referrals: 1.
9. The agency normally responsible for regulation of the financial
solvency and subscriber regulations of HMOs is the:
2/4
1. For the routine service cost center, an increase in the number of
patient days over the budgeted number of patient days will result in:
1. A higher average cost per patient day.
2. A lower average cost per patient day.
3. An increase in the budgeted fixed costs for the routine service cost
center. 4.No change in the average cost per patient day.: 2.
2. Which of the following balance sheet items would differ between a for-
prof- it and a not-for-profit healthcare organization?
1. Retained earnings.
2. Plant, property, and
equipment. 3.Real estate.
4.Investments.: 1.
3. Which of the following leadership actions most clearly supports
organiza- tional transformation toward total quality management?
1. Convening and chairing the Quality Council.
2. Changing the name of the quality department from QA to CQI.
3.Requiring all direct reports to attend an introductory course in
TQM. 4.Hiring a customer service representative.: 1.
4. In the healthcare field, the accountability of management is best
measured by the:
1.Balance maintained between service quality and operational
efficiency. 2.Results shown on the annual expense and income
statement.
3.Balance maintained between physician satisfaction and patient
needs. 4.Degree to which management's needs are met: 1.
5. Consumer "report card" development and distribution has become a
high priority for managed care organizations because:
1. Measurements of performance have now become well established,
stan- dardized, and accepted by all parties.
2. Purchasers are pressuring for disclosure of meaningful performance
infor- mation for use by buyers and consumers.
3. Consumers in healthcare are now well organized, and managed care
orga- nizations feel a need to satisfy them.
1/4
, PAST QUESTIONS FROM ACHE'S BOARD OF GOVERNORS EXAM 100%
4. Physicians are increasingly encouraging their patients to evaluate
man- aged care organizations based on these report cards.: 2.
6. Which of the following is not required for managing strategic
adaptation?
1.Development of integrated continuums of care.
2.Development of successful hospital-physician partnerships.
3.Vertical and horizontal integration with out-of-area
providers.
4.Programs of strategic leadership development for board members,
man- agers, physicians, and nurse leaders.: 3.
7. What is an important advantage of physician participation in Indepen-
dent Practice Associations (IPAs) versus other affiliation arrangements
with HMOs?
1. IPA arrangements normally pay physicians better than staff or group
model arrangements.
2. Physicians participating in IPAs can limit their dependence on any
single HMO.
3. IPA arrangements avoid the serious tensions that arise between
primary care and specialty physicians.
.IPAs rarely use utilization management mechanisms like primary care
gate- keeping and preadmission certification.: 2.
8. The point-of-service product is the fastest growing managed care
product in the contemporary marketplace because:
1. It allows consumers to place a direct value on how important
provider choice is to them.
2. The product is less costly for Managed Care Organizations (MCOs),
em- ployers, and employees.
3. Managed Care Organization (MCO) utilization management systems are
so well developed that they can affod to let people go out of the network
without any increase in costs.
4. Primary care physicians prefer to have their patients seek specialty
care without referrals: 1.
9. The agency normally responsible for regulation of the financial
solvency and subscriber regulations of HMOs is the:
2/4
