Exam (elaborations)
Cherry & Jacob Ch 21. Staffing and Nursing Care Delivery Models (SCORE A+ GUARANTEED)
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1. Accrediting agencies such as The Joint Commission address staffing by: A. imposing maximum staffing levels. B. requiring a specific staff mix. C. stipulating nurse-patient ratios. D. looking for evidence that patients receive satisfactory care. ANS: D Accrediting agencies do not address minimum staffing levels; however, they do look for evidence that patients receive adequate care, and this can occur only with adequate staffing. p. 369 2. Customer satisfaction is primarily based on: a. access to modern, up-to-date facilities. b. availability of an extensive menu selection. c. personal interactions with employees. d. having to undergo fewer invasive procedures. ANS: C
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Chamberlain College Of Nursing
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- Written in
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cherry amp jacob ch 21 staffing and nursing care
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