The value of change:
Change is of great value. A business that is able to respond to change is better placed to
maintain a competitive advantage.
The value of change includes:
Embrace change in the external environment e.g. respond to technological
advancements
Engage employees as a result of responding to their changing needs e.g. greater
flexibility to match work life needs.
Take advantage of opportunities e.g. new market or new product development.
Respond to change in a competitive environment e.g. a new competitor entering the
market.
React to changing needs and tastes of society meet customer’s expectations.
The value of a flexible organisation:
A flexible organisation is one that is more able to respond to change quickly.
The following actions may improve the flexibility of an organisation:
o Restructuring
Changing the way in which the workforce is organised e.g. the span of
control, hierarchy or from a functional structure to a matrix structure
o Delayering
Removing levels from within the hierarchy e.g. taking out a level of
junior management.
o Flexible employment contracts – 0 hour contracts
Employees contracts allow for a degree of flexibility in terms of hours
to be worked, number of hours guaranteed, place of work and tasks
to be carried out.