RPA Exam 2023 with complete solutions

RPA stands for - Answer- Robotic Process Automation What type of data does it use - Answer- Structured what type of statements does it perform - Answer- IF THEN ELSE who actually does the work? - Answer- bots market leader in RPA - Answer- UiPath Automation Anywhere BluePrism Differences in Tools - Answer- • Unattended deployment versus attended deployment • Crafting "instructions" for the bot to run • Generic RPA tools or process-specific automation tools • Some limited or no artificial intelligence (AI) or machine-learning capabilities • Price point and licensing agreements Steps to implement RPA - Answer- 1. A process (or a set of processes) is deemed to be a good candidate for RPA 2. A "process developer" creates the detailed set of steps for the bot 3. bot becomes operational and uses software licenses to perform the steps 4. The bot is centrally monitored for performance 5. Performance improves and everybody is happy Good Process Candidate - Answer- 1) document processes (if process is not standardized or repeatable it is not a good fit) 2) Swivel chair integration (paper pushing situation) 3) Verify COTS is not available Create Bot Script - Answer- 1) train people to use the tool (script made by business people not IT ideally) 2) have documented process that can turn into the script 3) understand interfaces between apps 4) Test Make Bot Operational - Answer- 1) redesign process to make bot and people (exceptions) 2) security implications (credentials) 3) governance (who makes decisions and chain of command) 4) deployment road map (design to prod) Monitoring Bot Performance - Answer- 1) person managing bot 2) software/ analytics 3) contingency plan for