Healthcare Management Questions and Answers 2023

Healthcare Management Questions and Answers 2023 Management a process of coordinating and integrating human , technical and other resources to accomplish specific results Management the process of getting things done through and with people by directing and motivating the efforts of individuals towards a common objective Supervisors have 4 areas of responsibility " Responsible to the employees/supervisors-- liaison between employees and upper management--Foster good relationships between departments and other services " ... Interpersonal role good role model-satisfy relationships with other supervisors Informational role information is provided and processed Decisional role make significant use of the information for decision making Technical skills systematic produces to ensure that the supervisor know the clinical and technical aspects of the work to be done Human relations skills working with and motivating people and understanding individual and group feeling Conceptual skills enable the supervisors to visualize the big picture and to understand how all parts of the organization contribute and coordinate their efforts Planning systematic approach for attain the goals for the future of the organization Organizing arranging the necessary resources to carry out the goals of the organization Staffing represents the manager's responsibility to recruit and select employees who are qualified to full the various positions needed based on the organizations duties to achieve the plan Influencing issuing directives and order in such a way that staff responds to these directives to accomplish the job Controlling ensures plans are followed Authority is the legal or rightful power-the right to act and direct others -- Managerial authority if a subordinate refuses to carry out the manager's directive—manager can take disciplinary actions—includes restrictions(legal, union contracts, policies, ethics, etc.) Responsibility accomplish the task through proper planning, organizing, staffing and influencing and controlling Delegation of authority means the process by which a supervisor receives authority from the superior manager as well as the process by which some of the authority assigned to this position is delegated to subordinates Decision Making the process of selecting one alternative from a number of other alternatives Programmed decisions repetitive, structured, routine problems that have fixed answers, standardized operating procedures, methods, rules and regulations Non-programmed decisions decision for which no standard solution exists and no program has been designed -new problems, the dimensions and ramifications of which are not known or obvious Coordinating the process of linking together the activities of all units in each of the affiliated organizations Communicating the process of exchanging information in such a way that mutual understanding is achieved between two or more people about work related issues Mission states the organization's purpose and reason for existence--describes what the organization does and for whom—form the frame of reference for the organization's vision--timeless-short and concise Vision describes through mental pictures what the organization wants to be in the future-id the overall direction of the organization—create a feeling of movement towards the desired future Values defines the organization's basic philosophy, principles and ideals-sets ethical tone Strategies specify how to achieve the organization's vision Goals includes up to 10 imperatives for achieving the organization's vision-describes the direction of the organization in the next 3-5 years—may change over time Objectives includes short-term targets for each goal-measurable, realistic, feasible-covers 1-2 years Actions delineate specific task for achieving the objectives—assigns responsibility, accountability and time frames SMART " Specific-- Measurable--Attainable--Result oriented --Time-limited " ... Forecasting provides essential information about the future—uses external and internal environment Policies repeat use plans-set by top management-general guidelines for decision making Procedure o repeat use plans-for achieving the institution's objectives-set of actions to be followed step-by-step Methods o repeat use plans-more detailed than procedures-series of steps to be taken-concerned only with a single operation or with one particular step Rules statement that either forbids or requires a certain action or inaction without variation