COM2601 1st and 2nd semester portfolio examination answer.

COM2601 Name: Student no: Date: 11/05/2020 Organisational Communication Portfolio Examination Portfolio Assignment 3 Unique no: DECLARATION OF OWN WORK I, confirm that:  this MODULE contains my own, original ideas and work  those ideas, or work, that are not my own, have been cited through the prescribed referencing system which I have familiarised myself with in Tutorial Letter CMNALL/E/301  I have not submitted the ideas or work contained in this MODULE for any other tertiary education credit  I have read the University’s Policy of Research Ethics Policy on Research E  I have read and understood the PLAGIARISM POWERPOINT FOR UNDER-GRADUATE STUDIES (available under “Additional Sources” on myUnisa)  I have familiarised myself with the library guides ON PLAGIARISM AND ETHICS offered by Unisa’s library:  I have read and understood Unisa’s Policy for Copyright Infringement and Plagiarism, and I am aware that plagiarism is punishable in terms of the Copyright Act 98 of 1978 and I have read the regulations of the University of South Africa in this respect, available online: mission/Documents/Policy_copyright_infringement_plagiarism_16Novemb STUDENT NUMBER 11/05/2020 SIGNATURE DATE 11/05/2020 WITNESS DATE TABLE OF CONTENTS PAGES 1 INTRODUCTION 5 2 ORGANISATIONAL COMMUNICATION 5 2.1 Communication networks and direction of communication 5 2.1.1 External networks 6 2.1.2 Internal Networks 6 2.1.3 Formal Networks 6 2.1.4 Informal Networks 6 2.1.5 Upward Networks 6 2.1.6 Downward networks 7 2.1.7 Lateral (or horizontal) networks 7 3 NETWORK AS A CHANNEL OF COMMUNICATION 7 3.1 Chain network 7 3.2 Y- network 8 3.3 Wheel network 8 3.4 Circle network 8 3.5 All Channel network 9 4 CONFLICT IN THE ORGANISATION 9 4.1 Levels of organisational conflict 9 4.1.1 Intrapersonal conflict 9 4.1.2 Interpersonal conflict 9 4.1.3 Inter-group conflict 10 4.1.4 Intra-group conflict 10 4.1.5 Inter-organisational conflict 10 5 EFFECTS OF TECHNOLOGY ON COMMUNICATION 10 5.1 Effects on communication content 11 5.2 Effects on communication patterns 11 5.3 Effects of communication outcomes 11 5.4 Effects on organisational structure 12 6 NATURE AND ASSESSMENT OF MANAGERIAL APPROACHES 12 6.1 Nature of the classical management approach 12 6.2 Assessment of the classical management approach 14 6.3 Nature of the humanistic approach 15 6.4 Assessment of the humanistic approach 15 6.5 Nature of the knowledge management approach 16 6.6 Assessment of the knowledge management approach 17 7 FORCES OF CHANGE 18 7.1 Driving forces of changes 19 7.1.1 Internal driving forces 19 7.1.2 External driving forces 20 7.2 Resisting forces 20 8 ORGANISATIONAL COMMUNICATION RESEARCH TYPES 21 8.1 Environmental monitoring 21 8.2 Social auditing 22 8.3 Corporate Communication 23 8.4 Communication content auditing 24 9 CONCLUSION 24 SOURCES CONSULTED 5 1 INTRODUCTION This paper will examine the role that organisational communication plays in the day to day operations of a business. Further on, different types of network channels will be reviewed so as to determine the various ways in which information flows. Besides this, the concept of conflict will be dissected to identify the forms of its occurrences. Additionally, the notion of communication technology will be assessed in terms of how it has transformed the face of business. Moreover, different managerial approaches will be evaluated in terms of their validity in the work place and an interesting perspective will be shared on what forces situations or circumstances to change in an establishment. The paper will end of with an analysis on the types of researches that can be used by corporations in identifying what happens in and around it.