Zaxby's U Management Cert Exam Questions with Verified Answers

The ideal operating temperature for the walk-in freezer is: - Answer- 0 or below Which of the following is allowed to be worn while on the clock? - Answer- plain wedding band As a best practice, at the end of the shift, the manager should verify the amount of money in the till after the team member counts it. - Answer- True While completing the prep list in the morning you notice that several items left from the day before need to be discarded due to expired hold times. As a best practice, what should you do? - Answer- Discuss with the General Manager about possibly adjusting the par levels The Time/Temperature Log can help you with: (Choose all that apply.) - Answer- - Ensuring that Zaxby's foods are cooked and held at appropriate temperatures - Preventing bacteria and other microorganisms from causing illness and food spoilage - Determining if proper food storage is being performed - Determining if cooking equipment is functioning properly Choose the option that best assists with efficient guest ordering: - Answer- All of the above Unless a different time is specified by the guest, an online order must be ready within how many minutes? - Answer- 10 minutes maximum from the time the order is placed In order to help maintain accuracy of product par levels, which of the following tasks should be completed and how often? - Answer- Conduct critical item inventory count three times a day Your team member shows up for work and is complaining of diarrhea and vomiting. What should you do? - Answer- Send them home The ideal operating temperature for the fry freezer is: - Answer- 0 or below You have two truck orders per week and are responsible for placing the current week's truck orders. How do you know how much product to order? - Answer- Use the par level information to determine truck order After Dale puts away the items from a truck delivery, his manager sees he placed the fresh wings on the rack above the cases of celery in the walk-in cooler. The manager pulls Dale aside and explains that the cases of fresh wings should be placed in front of the newer cases of celery in order to observe FIFO. This was the correct action for the manager to take. - Answer- False You are informed after your RER inspection that some of the equipment in your back of house area had incorrect temperature readings. Which document on file will assist in you in proving evidence of your daily temperature checks? - Answer- Time/Temperature Logs The ideal operating temperature for all coolers is: - Answer- 34ºF - 38ºF If oil in the W2 Fryer is discarded, what should you do? - Answer- Rotate oil from W1 Fryer to W2 Fryer and add new oil in W1 Fryer It is recommended to use an Oil Tracking Log to monitor and notate which of the following? Choose all that apply - Answer- - Oil Quality - Oil Life - Oil Discards If the hold time of a food product is exceeded, what should you do with the food? Choose all that apply. - Answer- - Discard it - Track as waste Which document do you consult to review notes from the previous shift for special events and orders? - Answer- Manager's Log In counting inventory, which description best describes this image? - Answer- ½ case of Zax Sauce Should you start the process of counting your closing critical item inventory prior to store closing or at the end of the day? - Answer- At the end of the day Which of the following are reasons to complete a Positioning Chart prior to each shift? Choose all that apply. - Answer- - Allows manager to effectively place team members where they work best - Communicates expectations to each team member - Provides an easy reference for team members to identify what position they are assigned for their shift Where can you find the recommended temperature range of a specific fryer? - Answer- Time/Temperature Log A manager notices a team member with loose, long hair working in the back of house. The manager asks that the team member's hair be tied back into either pigtails or a ponytail. This was the correct action for the manager to take. - Answer- True As a best practice, how long should a pre-shift meeting last? - Answer- Less than 5 minutes Managers choosing to wear a watch while on shift must remove it when: - Answer- Preparing food How often should the hood vent drip pans be cleaned? - Answer- Once a week A team member shows up to work wearing a black t-shirt with a Zaxby's logo on it and a pair of blue jeans. The manager allows the team member to work in a non-guest facing back of house position. This was the correct action for the manager to take. - Answer- False