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BRT Chapter 2: Communications Questions and Answers Grade A+ 2023
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interpersonal communication - -involves the exchange of ideas, messages, or information between two or more people through speaking, writing, or behavior to affect some kind of action. -nonverbal communication - -when officers interact with inmates, visitors, and staff, they give and receive countless nonverbal signals. -command presence - -this conveys that you are focused and attentive, but in charge. this projects confidence, poise, and a professional demeanor. -Verbal Command - -an authoritative statement used to direct, influence, or give orders to a person or group.
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