STUDENT NUMBER:
UNIQUE NUMBER: 841872
MODULE CODE: MNO2609
MODULE NAME: QUALITY IN SAFETY
MNO2609 SUMMATIVE ASSESSMENT (PORTFOLIO)
DUE DATE: 30 MAY 2023
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, DECLARATION
Note that the portfolio will not be marked if this declaration has not been completed.
Declaration of own work
I hereby declare that the material that I now submit for assessment is entirely my own
work and has not been taken from the work of others. Work that was constructed from
other sources has been duly referenced.
Full name and surname: ______________________________________
Student number: ______________________________________
Signature: ______________________________________
(initial(s) and surname)
Cell phone number: ______________________________________
QUESTION 1
1.1 Explain what the following the acronyms mean.
(a) SIPOC: (1)
Suppliers, Inputs, Process, Outputs, Customers
(b) TQM:
(1)
Total Quality Management
(c) CSF:
(1)
Critical Success Factors
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