Communication Skills graded A+ already passed 2023
Communication Skills graded A+ already passed 2023Word Choice - correct answer when people do not respond as needed or appear confused, repeating the message using different words in an attempt to clarify will likely cause more confusion. "Was that clear?" Proxemics - correct answer physical distance or space between communicators. four levels: Intimate: 0-18 inches: individuals who trust each other and are emotionally connected Personal:2-4 feet: individuals who trust and know each other Social: 4-12 feet: individuals who are familiar with each other by common connections Public: 12-25 feet: individuals who are unknown to eachother Kinesics - correct answer the study of body language as a means to communicate Active Listening - correct answer uses a combination of body language, questioning, and summarizing to demonstrate interest Asking Questions - correct answer Use close ended questions to gather facts or control a conversation Use open ended questions to elicit more details or clarify information Use questions to conform accuracy to demonstrate active listening and understanding Voice Volume - correct answer can communicate anger or affection Speech Cadence - correct answer used to emphasize a message Identify common barriers to effective communication - correct answer Appearance, physical obstacles, external distractions, internal distractions, sympathy, bias, ambiguity, over simplifying, interrupting, predicting, no feedback, sarcasm Best practices when communicating with Children - correct answer Begin by asking questions about their day, activities, likes, dislikes, and friends. Identify and share commonalities. Explain reasons for being there and reassure child that they are not in trouble. Do not stand over child. Be patient and expect frequent changes in topic. Best practices when communicating with Teenagers - correct answer Be clear, concise, and consistent. Actively listen, ask questions and answer questions. Focus on their safety. Provide explanations, share info and counsel. Recognize, acknowledge and use
Written for
- Institution
- Communication Skills
- Module
- Communication Skills
Document information
- Uploaded on
- April 17, 2023
- Number of pages
- 4
- Written in
- 2022/2023
- Type
- Exam (elaborations)
- Contains
- Questions & answers
Subjects
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communication skills graded a already passed 2023
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word choice when people do not respond as needed or appear confused
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repeating the message using different words in an attempt to clarify will likely
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