Medical Errors
Correct answers are shown below
1. Healthcare is a highly regulated business because of .
(Correct) Severe consequence of medical errors
2. Competency involves checking .
(Correct) All the above
3. Performance Improvement is defined as:
(Correct) A way to systematically monitor, analyze, and improve an organization’s performance and out-
comes
4. Risk control techniques include:
(Correct) All the above
5. Avoidance is a technique that eliminates the possibility of a loss, also known as a
forcing function. An example of this technique is:
(Correct) Designing equipment to make it impossible to use it incorrectly
6. Segregation means that a process is separated from the rest of a clinical setting to
reduce or eliminate errors. This eliminates the potential error; however, it is:
The correct answer is: Too expensive and impractical
7. Cross-training employees is a form of duplication.
(Correct) True
8. A Sentinel Event is defined as:
(Correct) A patient safety event that results in death, severe harm, or permanent harm
9. Root Cause Analysis is a process that helps identify and clarify the bottom-line
factors that precipitate an error or near miss.
(Correct) True
, 10. The Root Cause Analysis process repeatedly digs deeper into
an issue by asking .
(Correct) Why
11. TJC requires the use of Root Cause Analysis to investigate the processes and
systems that contribute to a sentinel event. The tool to help in this process is:
(Correct) Framework for Root Cause Analysis and Corrective Actions
12. The healthcare professional should document in the patient’s chart which of the
following items:
(Correct) All of the above
13. When documenting in a patient’s chart, the healthcare professional should do
all of the following EXCEPT:
(Correct) Use abbreviations to save space
14. Solutions reached by trial and error, or workarounds, might shift the risk
elsewhere.
(Correct) True
15. Reason’s model of human error:
(Correct) All the above
16. The study of human cognitive process is:
(Correct) How we think and remember
17. Information acquired through education and experience is:
(Correct) Stored in long-term memory
18. Most human errors related to human/machine interactions are due to:
(Correct) Both of the above
19. One of the major contributors to errors is fatigue caused by:
(Correct) Loss of sleep and circadian rhythm changes
Correct answers are shown below
1. Healthcare is a highly regulated business because of .
(Correct) Severe consequence of medical errors
2. Competency involves checking .
(Correct) All the above
3. Performance Improvement is defined as:
(Correct) A way to systematically monitor, analyze, and improve an organization’s performance and out-
comes
4. Risk control techniques include:
(Correct) All the above
5. Avoidance is a technique that eliminates the possibility of a loss, also known as a
forcing function. An example of this technique is:
(Correct) Designing equipment to make it impossible to use it incorrectly
6. Segregation means that a process is separated from the rest of a clinical setting to
reduce or eliminate errors. This eliminates the potential error; however, it is:
The correct answer is: Too expensive and impractical
7. Cross-training employees is a form of duplication.
(Correct) True
8. A Sentinel Event is defined as:
(Correct) A patient safety event that results in death, severe harm, or permanent harm
9. Root Cause Analysis is a process that helps identify and clarify the bottom-line
factors that precipitate an error or near miss.
(Correct) True
, 10. The Root Cause Analysis process repeatedly digs deeper into
an issue by asking .
(Correct) Why
11. TJC requires the use of Root Cause Analysis to investigate the processes and
systems that contribute to a sentinel event. The tool to help in this process is:
(Correct) Framework for Root Cause Analysis and Corrective Actions
12. The healthcare professional should document in the patient’s chart which of the
following items:
(Correct) All of the above
13. When documenting in a patient’s chart, the healthcare professional should do
all of the following EXCEPT:
(Correct) Use abbreviations to save space
14. Solutions reached by trial and error, or workarounds, might shift the risk
elsewhere.
(Correct) True
15. Reason’s model of human error:
(Correct) All the above
16. The study of human cognitive process is:
(Correct) How we think and remember
17. Information acquired through education and experience is:
(Correct) Stored in long-term memory
18. Most human errors related to human/machine interactions are due to:
(Correct) Both of the above
19. One of the major contributors to errors is fatigue caused by:
(Correct) Loss of sleep and circadian rhythm changes
