Unit 1 – P3, P4
,Organizational Chart - Tesco Stores
, Organisational structure – Tesco (P3)
Why have structure?
All business has its structure because they will have to organise what they will have to do. A
clear structure makes it easier to see which part of the business does what. There are many
different ways that the business can be structured.
Tall or Flat?
Tesco has a tall structure because it has a large organisation with many layers of hierarchy.
The advantage of having a organisational structure is that so that the employees know who
they are responsible and for what they are responsible for. However it is ineffective
communication because it takes a very long time for message and it takes a long time to
travel.
Chain of command?
The chain of command is the Regional Manager, because the regional is the main care
taker of other people so that if anyone wants something so that they will have to go to the
regional manager.
Span of control for managers?
The chief executive is the span of control for managers because it is at the top of all the
managers in the organisation structure.
How are tasks delegated?
The tasks in Tesco are delegated if the board of directors want to make a change in the store
or give a message he will not go directly to the employees and tell them The board of
directors will tell the chief executive and the chief executive will then tell the all the manages
and the managers will then give the message to the employees so this is how the tasks are
delegated for Tesco PLC company.
, Functional areas – Tesco (P3)
Business activities can be classified into functional area. Even is the business is a sole
trader. A functional area is a part of a business that is responsible for a specific activity.
1. Marketing and sales – The marketing deals with the 4 Ps Price, Product Place and
Promotion. Marketing can also be primary and secondary
2. Finance – The finance refers to the money going out and coming in to the business
for example the Wages, Bills and the loan.
3. Sales – . The sales refers that the product that Tesco sells to the customers and there
are many ways it sells its product via retailers and online or mail.
4. Human Resources – the human resources refers to the employees the human
resources looks after the employees for example: record keeping, training and
discipline.
5. Administration – The administration refers to the computers and the paperwork
that will keep the back up for all the papers and will provide it when needed for the
business. The main administration is the cash counter.
6. Research and Development – Tesco will have to research from the customers if they
would like to made any different if the customers would like it or not.
7. Production – this refers to the Tesco making or manufacturing any product or
providing a service for the people.
8. Customer service – the customer service takes care of the customers if they need
any help with the product they buy or the customer want to return the product the
customer will contact the customer service. The customer service will also have to
deal with the complaints that the customers have.