Crisis Development Model - Correct AnswersCrisis development/Behavior Levels
1. Anxiety
2. Defensive
3. Risk Behavior
4. Tension Reduction
Staff Attitudes/Approaches
1. Supportive
2.Directive
3.Physical intervention
4. Therapeutic
What is the value of learning the 4 levels and corresponding staff attitudes? -
Correct AnswersIntegrated experience (they affect each other)
Complete the verbal escalation continuum - Correct AnswersDiamond model
Describe three reasons you should use the supportive stance - Correct Answers1.
Communicate
2.Nonthreatening
3. Maintain safety
List 2 ways the decision making matrix model is used to consider risk - Correct
Answers
What are the values that underpin this course? - Correct AnswersCare, welfare,
safety and security
Post vent ion is used for: - Correct AnswersC. Staff and the individual in crisis
Complete the Crisis Development Model - Correct Answersanxiety-supportive
defensive-directive
risk behavior- physical intervention