Nursing 242 LOS ANGELES COUNTY COLLEGE OF NURSING AND ALLIED HEALTH School of Nursing

Nursing 242 LOS ANGELES COUNTY COLLEGE OF NURSING AND ALLIED HEALTH School of Nursing.Unit Title: Nursing Care Delivery System and Staffing Needs Objectives Content Outline A. Discusses the role of the nurse in managing groups of clients through various health delivery systems. 1. Differentiates among the client care delivery systems 2. Identifies the nursing role in each of the systems 3. Debates the advantages and disadvantages of the models for each delivery of nursing care. A. Organizing Client Care a. Case Method Nursing b. Functional Method c. Team Nursing · Multidisciplinary team leader role · Modular Nursing  d. Primary Nursing · Primary health-care teams e. Case management - Case manager - Care maps/critical pathways ReqMarEvaSystB. Client acuity and staffing patterns 1. Describes the importance of staffing policies to staffing schedule and how client acuity affects staffing patterns 2. Compares the pros and cons of centralized and decentralized scheduling, 3. Discusses common staffing and scheduling options. B. Staffing 1. Staffing considerations a. Client acuity b. Staffing mandates/policies c. NCH/PPD (nurse care hours per patient day) d. Floating 2. Scheduling a. Centralized b. Decentralized 3. Staffing and scheduling options a. 8 hr vs. 12 hr b. Float pools c. Flex time d. Self-scheduling e. Shift bidding 15 LAC School of Nursing N242 Nursing Role in Leadership, Management, Current Issues, and Gerontology (Fall 2018) Unit Title: Nursing Care Delivery System and Staffing Needs (Cont'd) Objectives Content Outline C. Explains the new roles for the changing Health care arena. 1. Discusses the core concepts of client and family centered care. C. Leaders in client-and family centered care 1. Core concepts of client-and family centered care. 16 LAC School of Nursing N242 Nursing Role in Leadership, Management, Current Issues, and Gerontology (Fall 2018) Unit Title: Conflict Resolution Objectives Content Outline Student Activities A. Describes impact of conflicts in client care. 1. Identifies common factors that lead to conflict. A. Conflict, types of conflict 1. Factors that lead to conflict a. Personal beliefs, values and biases b. Attitude and personality traits c. Incompatible goals d. Unequal treatment of others Required Reading: Marquis & Huston, 9th ed. Chapter 21, pp. 551- 578 2. Distinguishes between types of conflict. 2. Categories of conflict a. Intrapersonal b. Interpersonal - Bullying - Incivility - Mobbing - Workplace violence c. Intergroup 3. Discusses methods to manage conflict and identifies advantages and disadvantages of each method. 3. A. Methods of management a. Compromising b. Competing c. Cooperating d. Smoothing e. Avoiding f. Collaborating g. Negotiation B. Managing unit conflict a. Confrontation b. Third-party consultation c. Behavior change d. Responsibility charting e. Structure change f. Soothing one party Unit Title: Résumé 17 LAC School of Nursing N242 Nursing Role in Leadership, Management, Current Issues, and Gerontology (Fall 2018) Objectives Content Outline Student Activities A. Utilizes the decision-making process as it applies to career planning. B. 1. Identifies the characteristics of a good résumé. 2. Discusses the format and content of a résumé. 3. Introduces the content of a cover letter. 4. Identifies proper interview etiquette. A. Using a career map 1. Justifications for career development 2. Individual responsibility for career planning B. 1. Characters of a good résumé a. Purpose b. Errors c. Dos and don’ts 2. Résumé a. Format b. Facility research c. Content 3. Cover letter a. Purpose b. Format c. Content 4. Guidelines to interview a. Preparation b. Before, during and after the interview c. Dress, appearance and body language d. Dos and Don’ts e. Questions posed f. Example questions you ask