PGA 3.0 Level 2 Study Guide | 317 Questions with 100% Correct Answers

The vision, core values, and mission statement of a golf facility should be developed concurrently with establishing a facility-wide business plan that includes concrete goals with strategies for meeting them. (T/F) - True What department is considered the core business unit of most facilities? - Golf Operations Policies and procedures are port of which support element of the golf operation's organization? - Systems What is the most accurate description of the relationship between the facility's business plan and the golf operation? - Golf Operation is very core and center of the golf business plan What is the principal focus of golf operations? Systems Operational Manual - What combination of interaction strategies would be the first choice for promoting a positive facility-wide culture? - Involving and Supporting From a functional perspective, a vendor is what kind of resource? - Financial What must exist for a facility to have a positive culture? - Resources What would a typical organizational chart of a golf operation show? - Staff roles and the relationships between them What is the most likely determinant of the complexity of a facility's organizational chart? - Size of facility and number of resources What determines the complexity of a facility's organization chart? Size of facility, number of services offered, type of facility, mission - Staff is considered a tangible facility resource? (T/F) - True What intangible resource is key to enabling and facilitating peak performance? - Culture How can facilities f