CLA Practice Test Questions and Answers 2022/2023,100% CORRECT

CLA Practice Test Questions and Answers 2022/2023 The Japanese term, kaizen, means: Continuous planning Quality improvement Quality planning Continuous improvement - Correct AnswerContinuous Improvement Who is the driving force throughout the life cycle of a product? Suppliers Customers Manufacturers Transporters - Correct AnswerCustomers Which of the following is the federal agency devoted to workplace safety? USDOT OSHA EPA FAA - Correct AnswerOSHA Which of the following regulates indistrial waste disposal? ISO 4000 Clean Water Act National Environmental Policy Act Superfund - Correct AnswerClean Water Act Which type of audit is requested by your manager? Internal External Third-party Team - Correct AnswerInternal Audit Who is responsible for the safe operation of material handling equipment? The equipment's manufacturer Employers Employees All of the above - Correct AnswerAll- equipment's manufacturer, employers, and employees What guides an AGV? Rails Computers Lasers All of the above - Correct AnswerAll- Rails, computers, and lasers Places where materials are stored for future use are: Warehouses Production Facilities Factories Retailers - Correct AnswerWarehouses What role withing the supply chain is responsible for physically connecting the sources of supply with customers? Distribution centers Retailers Suppliers Transporters - Correct AnswerTransporters What is the most common dock design used in the United States? Open Flush Rail Enclosed - Correct AnswerFlush Your power zone is located: Above your shoulders Above your waist and below your shoulders Above your knees and below your shoulders Above your knees and below your waist - Correct AnswerAbove your knees and below your shoulders Which of the following describe external communication? (Select all that apply) With co-workers With customers With delivery drivers With supervisors With other shifts - Correct AnswerWith delivery drivers and customers Which of the following are important guidelines for effective writing? (Select all that apply) Consider your audience Visualize Ask question Proofread Use appropriate tone - Correct AnswerConsider your audience and proofread In logistics, the most common PPE is: Hard hat Boots Gloves Mask - Correct AnswerBoots Kaizen is an important element of which quality control system? Six Sigma TQM Lean Management ISO 9000 - Correct AnswerTQM What type of equipment is used to bridge the gap between a vehicle deck and the warehouse doors? Yard lift Gravity conveyor Dock board Trailer - Correct AnswerDock board Which of the following is NOT one of the four basic functions around which most warehouse/distribution activities revolve? Stocking Receiving Supply Order Processing - Correct AnswerSupply When setting goals, SMART refers to: Specific, measurable, achievable, relevant, time based Specific, measurable, accepted, relevant, time based - Correct AnswerSpecific, measurable, achievable, relevant, time based Red safety signs are usually used to depict: Storage locations General information Radiation Warning Danger - Correct AnswerDanger What type of training prepares workers to work in multiple areas within a facility? On-site External On-line Cross-Training - Correct AnswerCross-Training What type of audit would be used to prove that a company quality program meets ISO 9000 standards? Internal External Third-party Team - Correct AnswerThird-party audit Recent economic and global trends require warehouses to: Handle and store MORE items Ship LESS international orders Spend MORE time processing orders Execute LESS and smaller transactions - Correct AnswerHandle and store MORE items Inventory including all the materials being currently worked on is referred to as which type of inventory? Raw materials Work-in-process Finished goods In-transit - Correct AnswerWork-in-process What is the most common piece of equipment in most warehouses? Sideloader Sit down counterbalance fork lift Narrow aisle fork lift Carton clamp truck - Correct AnswerSit down counterbalance fork lift What class of fire extinguisher is used to fight grease and oil fires? A B C D - Correct AnswerB What was the first major global supply chain security initiative? CSI FAST AMR C-TPAT - Correct AnswerC-TPAT Which type of team is made up of a group of workers responsible for similar process within a logistics facility? Work team Project team Cross-functional team Department team - Correct AnswerWork Team Improvement is not possible unless there is some way to measure the results. True False - Correct AnswerTrue What type of PPE is used to protect workers from falling objects? Gloves Boots Mask Hard Hat - Correct AnswerHard Hat Which of the following is true about bar codes and RFID tags and their respective scanners? Bar codes require a direct line of sight and RFID tags do not. Bar codes do not require a direct line of sight and RFID tags do. Both bar codes and RFID tags require a direct line of sight. - Correct AnswerBar codes require a direct line of sight and RFID tags do not. What are the four steps in the PDCA cycle? Plan, define, check, act Plan, do, check, act Plan, define, count, act Plan do, count, act - Correct AnswerPlan, do, check, act Which security initiative focuses on the ports that send the highest volumes of products into the U.S.? FAST CSI AMR C-TPAT - Correct AnswerCSI Which type of team focuses on a single major issue of concern within a given process? Work team Project team Cross-functional team Department team - Correct AnswerProject team Which of the following described the process of finding a better way of meeting customer needs? Quality planning Quality control Quality improvement Quality management - Correct AnswerQuality improvement What is the most common numbering system for RFID devices? RPC UPC EPC IPC - Correct AnswerEPC In terms of facility design, what is throughput? A building's capacity to store goods The ability to retrieve materials with minimum effort The volume of goods expected to move through a warehouse The speed of which goods move through a warehouse - Correct AnswerThe volume of goods expected to move through a warehouse How might a front-line worker use a WMS? (Select all that apply) To check email To enter inventory location To take a test To find a SKU location To determine a SKU quantity - Correct AnswerTo check inventory location, to find SKU location, and to determine a SKU quantity. Which government body is responsible for enforcing environmental regulations on industry? DOT EPA RSPA CBP - Correct AnswerEPA Most service failure in logistics can be traced back to breakdowns in communication. True False - Correct AnswerTrue What color combination is used to indicate radiation? Black on white Magenta on yellow Black on orange Magenta on blue - Correct AnswerMagenta on yellow What type of computer application is used to edit and format a document? Internet Email Word processing Spreadsheets - Correct AnswerWord processing Which of the following terms is normally associated with order processing? Loading Cross-docking Picking Shipping - Correct AnswerPicking FAST is a trade initiative between which of the following countries? U.S. and Cuba Europe and U.S. Russian, China, and U.S. Canada, Mexico, and U.S. - Correct AnswerCanada, Mexico, and U.S. Which type of inventory includes products that are in the process of being transported from a supplier to a customer? Work-in-process Finished goods In-transit Raw materials - Correct AnswerIn-transit Which of the following are benefits of C-TPAT membership? (select all that apply) Emphasis on self-policing Reduced inspections High inspection costs No AMR is required - Correct AnswerEmphasis on self-policing Reduced inspections Which term describes the time it takes to process an order from the time the order is received from the customer until the order is delivered? - Correct AnswerOrder cycle time Quality starts with which department: Shipping Receiving Stocking Picking - Correct AnswerReceiving Making decisions by building consensus means: A manager makes the decision Most team members accept the decision All team members are completely satisfied with the decision - Correct AnswerMost team members accept the decision Safe lifting practices include: (Select all that apply) Using angled shelving Lifting from the floor Using legs to push up the load Using team lifting - Correct AnswerUsing angled shelving Using legs to push up the load Using team lifting Communication is not effective unless it is understood by the receiver. True False - Correct AnswerTrue Which of the following describe internal communication? (Select all that apply) With co-workers With customers With delivery drivers With supervisors With other shifts - Correct AnswerWith co-workers, supervisors, and other shifts Which type of team is made up of members from different departments? Work team Project team Cross-functional team Department team - Correct AnswerCross-functional team What class of fire extinguisher is used to fight fires of wood, paper or plastic? A B C D - Correct AnswerClass A What is the most common bar code symbol? RPC UPC EPC IPC - Correct AnswerUPC What color is most often used for safety signs, such as first-aid stations? Red Blue White Green - Correct AnswerGreen Preview, Question and Visualization are three strategies to improve your: Speaking skills Writing skills Reading skills Listening skills - Correct AnswerReading skills Examples of workplace misconduct are: (Select all that apply) Dishonesty. Disagreeing with your boss. Sleeping on the job. Making a mistake. Fighting with other workers. - Correct AnswerDishonesty Sleeping on the job Fighting with other workers