911 Public Safety Telecommunicator State Exam| 100 QUESTIONS| WITH COMPLETE SOLUTIONS

Where was the first documented form of police communication? correct answer: Old England In 1870, what city updated their system to call booths? correct answer: Chicago Police Department Who was the first to use an "on the air" voice transmision that was a one-way radio communication from the PD to the officer? correct answer: Detroit Police Department Where was the first two-way radio transmission? correct answer: Bayonne, New Jersey What state first equiped police cars with mobile radio receivers? correct answer: California In what year were PSTs required to be state certified? correct answer: 2010 (Statue 401.465) When and where was the 911 system developed? correct answer: Haleyville, Alabama in 1968 Where and when was the first enhanced 911 call received? correct answer: Orange County, Florida in 1980 Which president declared 911 the National Communications Number for the US and Canada in 1999? correct answer: Bill Clinton How could frequent absences impact the communications center? correct answer: Overtime costs, burden on coworkers, affects public service, lowers morale The principles of honor, morality and accepted rules of conduct that govern an individual or group correct answer: Ethics Behavior and attitude patterns exhibitig standards and character marked by pride in oneself and one's career, respect for the people sered and commitment to the continued development of skills in the pursuit of excellence correct answer: Professionalism Violations of criminal laws and regulations correct answer: Criminal act Using official position to secure priviledge or advantages for oneself correct answer: Personal gain Which statue refers to the standards of conduct for public officers, employees of agencies and local government attorneys correct answer: FL Statue 112.313 The duty to take action to prevent harm to the public or another party correct answer: Duty to act