Engels mondeling
Hoofdstuk 1
1.2 Useful Phrases
Asking to be connected:
- I’m phoning about…
- Can/May I speak to…
- I’d like to speak to…
- Could you put me through to..
- I’ve been calling this number since 9 o’clock
- Who should I speak to in connection with…
- Could you transfer me to reception, please?
- Can you give me his home number please?
Introducing yourself
- Renèl van den Berg speaking.
- This is…, of (company)
Connecting someone
- Who is speaking, please?
- Who would you like to speak to?
- One moment, please, Could you hold the line, please?
- I’ll put you through
- I’m sorry he is not available
- Would you like to leave a message
- I’ll ask him to ring you back
- The connection was cut off
Engels alfabet!
1.5 vocabulary
Inlichtingen Directory inquiries
Antwoordapparaat Answering machine
Mobieltje A mobile
De gouden gids The yellow pages
Bezettoon Engaged signal
Doorkiesnummer Direct dialling number
Druktoets Press button
Interlokaal gesprek Trunk call
Internationaal toegangsnummer International prefix
Telefonist Receptionist
Telefoonboek Telephone directory
Centrale Switchboard
Een buitenlijn An outstide line
Toetsel 374 Extension 744
Gesprek met voorbericht Personal call
Collect bellen Collect call
Netnummer Dialling code
, Landnummer Country code
Kiestoon Dialling tone
Een nummer draaien To dial a number
De telefoon opnemen To answer the telephone
De hoorn opnemen To pick up the receiver
Ophangen To hang up
Een telefoontje plegen To make a call
Een telefoontje aannemen To take a call
Een boodschap achterlaten To leave a message
Terugbellen To call back
De verbinding is slecht The line is bad
De verbinding werd verbroken The line was disconnected
Verkeerd verbonden Wrong number
Hij brak het gesprek af He rang off
Luider spreken / harder praten To speak up / speak louder
Aan de lijn blijven Hold the line
Een sms sturen To send a text message
Hoofdstuk 2
2.2 useful phrases
Asking how someone is:
- Hello, …. How are you?
- I hope all goes well with you?
- How are things with you, …?
- It’s good to speak to you again. How’s life?
- How’s … (your wife)?
Asking how business is:
- Well, how is it all going?
- How are thing?
- I hope things are going well with…
Saying how you are:
- Oh, much the same as usual
- Busy as always, What about you?
- I’m fine, thank you.
- Quite well, thank you.
- Pretty fair, thanks.
- I’m very well indeed. How about you?
- Oh, can’t complain.
Ending a conversation / saying goodbye:
- Fine. I’ll send you an e-mail to confirm this.
- I’ll call you back as soon as I can. Goodbye.
- Right. I’ll e-mail the information to you today.
- I’ll send you an e-mail to confirm the arrangements. Goodbye.
- Thank you for calling.
- Thank you very much. Goodbye.
Hoofdstuk 1
1.2 Useful Phrases
Asking to be connected:
- I’m phoning about…
- Can/May I speak to…
- I’d like to speak to…
- Could you put me through to..
- I’ve been calling this number since 9 o’clock
- Who should I speak to in connection with…
- Could you transfer me to reception, please?
- Can you give me his home number please?
Introducing yourself
- Renèl van den Berg speaking.
- This is…, of (company)
Connecting someone
- Who is speaking, please?
- Who would you like to speak to?
- One moment, please, Could you hold the line, please?
- I’ll put you through
- I’m sorry he is not available
- Would you like to leave a message
- I’ll ask him to ring you back
- The connection was cut off
Engels alfabet!
1.5 vocabulary
Inlichtingen Directory inquiries
Antwoordapparaat Answering machine
Mobieltje A mobile
De gouden gids The yellow pages
Bezettoon Engaged signal
Doorkiesnummer Direct dialling number
Druktoets Press button
Interlokaal gesprek Trunk call
Internationaal toegangsnummer International prefix
Telefonist Receptionist
Telefoonboek Telephone directory
Centrale Switchboard
Een buitenlijn An outstide line
Toetsel 374 Extension 744
Gesprek met voorbericht Personal call
Collect bellen Collect call
Netnummer Dialling code
, Landnummer Country code
Kiestoon Dialling tone
Een nummer draaien To dial a number
De telefoon opnemen To answer the telephone
De hoorn opnemen To pick up the receiver
Ophangen To hang up
Een telefoontje plegen To make a call
Een telefoontje aannemen To take a call
Een boodschap achterlaten To leave a message
Terugbellen To call back
De verbinding is slecht The line is bad
De verbinding werd verbroken The line was disconnected
Verkeerd verbonden Wrong number
Hij brak het gesprek af He rang off
Luider spreken / harder praten To speak up / speak louder
Aan de lijn blijven Hold the line
Een sms sturen To send a text message
Hoofdstuk 2
2.2 useful phrases
Asking how someone is:
- Hello, …. How are you?
- I hope all goes well with you?
- How are things with you, …?
- It’s good to speak to you again. How’s life?
- How’s … (your wife)?
Asking how business is:
- Well, how is it all going?
- How are thing?
- I hope things are going well with…
Saying how you are:
- Oh, much the same as usual
- Busy as always, What about you?
- I’m fine, thank you.
- Quite well, thank you.
- Pretty fair, thanks.
- I’m very well indeed. How about you?
- Oh, can’t complain.
Ending a conversation / saying goodbye:
- Fine. I’ll send you an e-mail to confirm this.
- I’ll call you back as soon as I can. Goodbye.
- Right. I’ll e-mail the information to you today.
- I’ll send you an e-mail to confirm the arrangements. Goodbye.
- Thank you for calling.
- Thank you very much. Goodbye.
