Which of the following is good practice when listening to patients? - ✔Show your
genuine interest in the patients replies
What is the an event, incident, or condition that could have resulted in harm to a
patient? - ✔Close call/Near miss?
Which of the following is an important principle for the healthcare professional to provide
ethical care? - ✔Allow the patient the right of self-determination regarding health
decisions
What practices do interpreters use to improve communication? - ✔Use of words that
are appropriate to both providers and patients
When MUST two patient identifiers be used? - ✔Collecting a blood specimen
What is an example of patients' rights? - ✔Patients are entitled to refuse an
experimental drug that may be prescribed by their provider
According to The Joint Comission's ethical standards, which of the following is accurate
concerning your role as a healthcare worker? - ✔You must safeguard confidences and
privacy at all times
According to the NPSGs, which type of therapy poses a risk to patients due to its
complex dosing? - ✔Anticoagulation therapy
When delivering care, you need to determine which type of language in patients? - ✔
Primary
According to the NPSG, acceptable patient identifiers include which of the following? -
✔Patient's name and birthdate
What should your goals in end-of-life care include? - ✔Ensuring that decisions made
are consistent with the values and desires of the patient
Which of the following is a patient responsibility? - ✔To ask for pain relief when pain
first begins
What does a comprehensive systematic analysis following a sentinel event help
identify? - ✔The contributory factors associated with the event
Which of the following is important to remember when providing care to adults ages 80
and older? - ✔There is no reason to assume mental decline has occurred
According to the NPSGs, which of the following components will assist in improving the
effectiveness of communication among healthcare professionals regarding critical tests