Smartsheet Support Glossary 2023 Questions & Answers complete verified solution

509 Certificate - [SAML] 509 is a public key infrastructure and the certificate, in SAML, is where this key is located. In practice, the only part of the certificate that matters is the public key. The public key is bound to a signing certificate in the metadata. The private key is securely held by the party that signs the XML message. For Smartsheet, this key allows us to authenticate the data being sent to us. Accelerator(s) - [Control Center] Pre-packaged deployments of SCC with minimal engagement from Smartsheet Consulting team. Access Token - [Internal] a set of characters generated by a user's account that allows them to access the Smartsheet API. Used in the Authentication header Account - [Internal, OpsCon, Salesforce] A unique profile in Smartsheet as defined by an email address. Accounts can be licensed users, non-licensed users, or free collaborators. Addition Leads - [Control Center] Other users other than the PMO Lead that can make changes to the existing program or blueprints. These users do not need to be shared to the config sheet. Agile - [Connector, Product] Let's you view your issue on your Scrum or Kanban board. API Client ID - [Product] The specific ID shown in OpsCon Grid Load Logs and other resources (Kibana, Dev Tools, etc.) will help identify which applications are accessing/updating sheets. Also, see the API Client ID Report in Smartsheet to help as a reference. API_RATE_LIMIT - [OpsCon] This sets the number of requests that can come in from the user to an individual API App Server per minute. There is a fleet of 10 API App Servers and each one gets this rate limit. Requests will come into the fleet and in most cases, they go to a new server each time, but in some cases, they may be sent to the same server. This rate limit per server helps to ensure the users won't get clipped by the Rate Limits early. It is controlled by the Long value and the default is 100. Decreasing it below 100 has no effect and it should NOT be increased beyond 200.