PA Appraisers License-Exam Questions and Answers (Graded A)

How is a diamond condition fixed? - ANSWER-By pulling the damage for length. Diamond is a length condition. When measuring a unibody vehicle, it is discovered that the left front rail is 111mm from spec in width. What condition is this? - ANSWER-Width is calculated from the center out, so a value of -111mm on the left rail shows sway to the right and in toward centerline. A collision damaged vehicle is discovered to be down in height at opposite end of the center section. - ANSWER-Twist condition. When diagnosing the damage to a full frame assembly on a sport utility vehicle, it is determined that the left side frame rail is higher than the right side frame rail. Technician A says the damaged state is known as a twist condition. Technician B says a sway condition exists. Who is right? - ANSWER-Tech A. When a frame rail's relationship to the vehicle centerline is changed, such as pushed either to the left or right, the condition is known as sway. "Twist" is referred as the condition of the frame when entire sections are driven higher or lower than the opposite side. Metal fillers contain different ingredients that provide fillers with special properties. - ANSWER-Fiberglass offers more resistance to moisture HSLA - ANSWER-High Strength Low Alloy When replacing the floor pan in the trunk area, what joint should be used to join the new pan to the existing floor? - ANSWER-An overlap joint When acoustical foam is removed during the repair: - ANSWER-It must be replaced with acoustical foam. When setting up a three-dimensional measuring system, it should be setup on an undamaged area. - ANSWER-Starting in the center section is the correct method. What is the plastic Black box in rear of the car? - ANSWER-Vapor Canister Grinding or squeaking from wheel is a sign of what? - ANSWER-Bad Bearings The insurance commissioner is responsible for everything except? - ANSWER-Endorsing an insurance company How do you tell when a ball joint is bad? - ANSWER-Measure fixed points from knuckle to rotor What makes the windows go up and down? - ANSWER-Window regulator What panel needs to get removed is there is damage to the quarter panel? - ANSWER-The taillight Actuator - ANSWER-Tells something to do something Sensor - ANSWER-Take reading and tell when something is wrong What is Urethane Paint? - ANSWER-Better than acrylic, extremely durable, and resists chipping; easier to apply What makes up the body of the vehicle? - ANSWER-Anything that is welded together Who has the first right to salvage? - ANSWER-The insurer What components make up a unibody? - ANSWER-Last answer, longest answer on exam question What needs to be on an appraisal? - ANSWER-A license number The photo of the Buick sedan with a rear fixed axle: - ANSWER-Two wheel alignment What are the two most common types of engines? - ANSWER-V and inline What are the two types of vehicle bodies? - ANSWER-Conventional full frame and Unibody/Unitized construction What does PCV stand for? - ANSWER-Positive Crankshaft Ventilation What zones are on a Unibody frame? - ANSWER-Crush zones What does the PCV Valve do? - ANSWER-It is a passage for gases to escape in a controlled manner from the crankcase C Pillar is also known as the - ANSWER-Lock Pillar What is the A Pillar - ANSWER-Hinge Pillar What connects to the A Pillar? - ANSWER-The front door hinges, windshield, cowl, and the front corner of the roof B Pillar - ANSWER-Center Pillar 2 door car has - ANSWER-A & C Pillar 4 Door car has - ANSWER-A, B, & C Pillars What device starts the spark plug firing sequence? - ANSWER-Camshaft Sensor What is a solenoid value/ starter solenoid? - ANSWER-The park of a car which switches a large electrical current to the starter motor What is a MacPherson Strut? - ANSWER-- Front suspension system in newer vehicles - Single control arm-connects to body directly - Pros - cheap, simple, lighter - Cons - only used on unibody vehicles; Taller, no camber gain. - 3 of the multiple choice answers say 2 arms. Choose the option with 1 arm. On the picture of the flares with the truck, why don't you refinish the flares? - ANSWER-The flares come in the color that they are made in. If there is possible frame damage, what should you write on the estimate? - ANSWER-Setup and measure What is the part of the tire that contracts the rim of the wheel? - ANSWER-Bead How do hood assemblies come? - ANSWER-Welded together, sometimes hinges come with it. Where is the heater core located? - ANSWER-Under the cowl How do you repair the tiny holes on the white car's rear bumper? - ANSWER-Lord fuser, plastic welder What does the photo of the BMW SUV with the independent suspension need? - ANSWER-needs a 4 wheel alignment What dives the floor pan strength? - ANSWER-The Inner rocker panel What is the EGR Valve? - ANSWER-Exhaust Gas Recirculation- regulates the flow of exhaust gas into the intake The voltage goes from the distributor to the cylinder by - ANSWER-The spark plugs If you have to remove tail light, what is removed first? - ANSWER-The interior trim What kind of suspension is on the Toyota pick-up truck? - ANSWER-Leaf spring What tool fixes tailpipe damage? - ANSWER-The tailpipe expander What can commisioner impose administrative penalties for? - ANSWER-Violating rules If only the dog leg is damaged, what do you allow for? - ANSWER-Sectioning What must you consider to finish a bumper with minor scratches (gray car)? - ANSWER-Blend into quarter panel How do you repair a headlight with scratches? - ANSWER-Sand paper and buffering If replacing a door with tint...? - ANSWER-LKQ Door could be marked up in price What comes with the floor? - ANSWER-Rails What is the max fine for violating insurance law? - ANSWER-$500 How old to be an appraiser? - ANSWER-18 Why dpm't you finish the quarter panel and bumper the same? - ANSWER-Because the are made of different materials What is a serpentine belt? - ANSWER-continuous belt that drives multiple devices in the engine (alternator, power steering, water pump, and AC compressor) Why is it important to check the firewall? - ANSWER-To minimize electrical issues On the picture with the car with the damaged hood - ANSWER-damage is in the crumple zones How many days do you have to inspect a vehicle? - ANSWER-5 working days What is the controlled explosion in the engine that provides power to the vehicle? - ANSWER-Internal combustion What is the term for a worn rotor? - ANSWER-Scoring What can you adjust on wheel alignment? - ANSWER-Camber, Caster, Toe Can you use abbreviations on estimates? - ANSWER-Yes if an explanation is included Car is hit from behind the exhaust pipe? - ANSWER-Kink in the exhaust pipe The Worn gear connects to the - ANSWER-Sector Gear What holds the sides of the dashboard together? - ANSWER-Cowl Side Panel What are two main components on a door shell? - ANSWER-Inner and outer door panels Who has the first right to salvage - ANSWER-The insurer What is a timing belt? - ANSWER-Part of the internal combustion engine that handles the rotation of the crankshaft and camshaft What makes airbags deploy? - ANSWER-Crash OR impact sensors. Answer is not crash detection sensor. What is the white box in the front of the car? - ANSWER-Washer fluid reservoir What is not covered on a commercial policy? - ANSWER-Expected/intended injury What is a CV joint? - ANSWER-Constant Velocity Joint- located at either end of the axles and transmits power while enabling suspension movement What role does oil play in the engine? - ANSWER-Lubrication to protect from friction What do you allow more time for? - ANSWER-Corrosion protection What device starts the spark plug firing sequence - ANSWER-Camshaft sensor How can you tell if the white car has scratches? - ANSWER-Use grid paper to see if lines change? When does an appraiser's license end? - ANSWER-June 30th ad Midnight If you renew your license on time? - ANSWER-You get a new expiration date but not a new effective date What happens if you wait more than 80 days after your license expiration? - ANSWER-You must retake the test and pay for a new license If a car is stoeln and gets into a collision accident? - ANSWER-Comprehensive/other than collision coverage An appraiser should try to negotiate repair price with...? - ANSWER-Any shop chosen by the insured Why does an insured have a deductible? - ANSWER-To stop them from claiming minor accidents, to make sure they don't receive more than 100% payment from the loss If an appraiser is at a shop and suspects alignment issues, what should they request? - ANSWER-Wheel alignment grid Red car- what do you remove to repair the door? - ANSWER-The door handle What do you use for a frame pull for the quarter panel? - ANSWER-Full Frame Bench or mini frame bench Mash - ANSWER-Rails pushed in Sag - ANSWER-rails pushed down Sway - ANSWER-pushed to the side D&R stands for - ANSWER-Drop and reconnect What does the Driveshaft do? - ANSWER-Connects engine to a differential on rear or 4 wheel drive vehicles What makes up the head lamp assembly? - ANSWER-Lamp, bulb, lens, and frame What is the vehicle header? - ANSWER-Structural roof beam between front windshield and rear window What is the stated amount on a commercial policy? - ANSWER-Policy limit, ACV, or like kind and quality whichever is less What is a transfer case? - ANSWER-Part of the drive train or 4 wheel/all wheel drive Purpose of Energy absorbers - ANSWER-Developed to reduce collision shock Oxygen sensor - ANSWER-Monitors the amount of Oxygen in exhaust Catalytic Converter - ANSWER-Canister in exhaust system reacts chemically with exhaust to reduce harmful emissions Concealment - ANSWER-Insured does not reveal material fact and makes false statements What is special/unique about the In-Line Engine - ANSWER-Straight Where is the sill located? - ANSWER-On top of the interior of the rocker panel? Why would you not blend the quarter panel is the bumper is damaged? - ANSWER-Heat needs to CURE the paint How to make paint shiny and match the other panels? - ANSWER-Wet sand and buffer Indirect loss of Side door damage - ANSWER-Answer is NOT airbags; Would be further away from impact area Why is LKQ better for a certain scenario - ANSWER-Trim is ready to be used already What do you use to put on under-side of rocker panel and quarter panel to protect? - ANSWER-Gravel guard Checking to make sure airbag is good - ANSWER-Answer is SRS Diagnostic; NOT inspection What is the tint on under-side of the car paint? - ANSWER-Overspray Green car with damaged circled in green - ANSWER-is from collision- not UPD How much time should you allow for panel straightening? - ANSWER-2 Hours What should you disconnect when you have to weld? - ANSWER-ECM or electricity/battery What would be cause for replacing a wheel? - ANSWER-Deep scratch What makes up a deck lid? - ANSWER-Entire deck lid with hinges come separately When ordering the parts below, what must you consider - ANSWER-If the floor pan is included with the rail What kind of pull to fix quarter panel dent/damage? - ANSWER-Mini frame bench Scion tire- all black and edges were scraped; what kind of wheel is this? - ANSWER-Aluminum What 2 things send power to a manual engine? - ANSWER-Clutch and driveshaft what kind of metal does NOT allow for welding and heat? - ANSWER-High Strength Steel Tempered Glass - ANSWER-§ Disintegrates upon impact into dull-edged pebbles § Tempering makes glass 5-10x stronger than non-tempered glass § Tempered glass is processed through a special heating and quickly cooled process Laminated windshield glass serves the safety of the vehicle and occupants because -