BUSI 3007 FINAL EXAM WEEK 6 - QUESTION AND ANSWERS

BUSI 3007 FINAL EXAM WEEK 6 - QUESTION AND ANSWERS • Question 1 4 out of 4 points Collison and Parcell discuss steps to embed the knowledge management process within organizations. In which of these steps does the team link their efforts to other business processes? Selected Answer: Embedding Correct Answer: Embedding • Question 2 4 out of 4 points Writing a frequently asked questions (FAQ) list based on the knowledge of the expert who is leaving is part of which phase of the knowledge capture process? Selected Answer: Publish the personal knowledge asset Correct Answer: Publish the personal knowledge asset • Question 3 4 out of 4 points Collison and Parcell discuss steps to embed the knowledge management process within organizations. In which of these steps is it important to demonstrate a "quick win"? Selected Answer: Starting Correct Answer: Starting • Question 4 4 out of 4 points According to Moffett, McAdam, and Parkinson (2004), what does the MeCTIP model show? Selected Answer: All of the above are correct. Correct Answer: All of the above are correct. • Question 5 4 out of 4 points The stage in the life cycle of communities where connectivity is maintained is: Selected Answer: Building momentum Correct Answer:Building momentum • Question 6 4 out of 4 points Which of the following is not a part of the holistic model? Selected Answer: Building new IT systems Correct Answer: Building new IT systems • Question 7 4 out of 4 points According to Collison and Parcell, a meeting where people come to share their expertise, knowledge, or insights with a team that has requested help is called ________. Selected Answer: A peer assist Correct Answer: A peer assist • Question 8 4 out of 4 points The toughest part of the KM process is: Selected Answer: Letting go Correct Answer: Letting go • Question 9 4 out of 4 points The role of a sponsor of a community is to: Selected Answer: Clarify the business needs Correct Answer: Clarify the business needs • Question 10 4 out of 4 points According to Moffett, McAdam, and Parkinson (2004), why is the MeCTIP model beneficial to KM research? Selected Answer: Correct Answer: • Question 11 It outlines key components of the field and the relationships that exist between these elements. It outlines key components of the field and the relationships that exist between these elements. 4 out of 4 pointsAll of the following are common assumptions for why connection tools may not be needed in small organizations EXCEPT: Selected Answer: There is a need to share knowledge Correct Answer: There is a need to share knowledge • Question 12 4 out of 4 points Defining communities is an important part of the knowledge sharing process. Which of the following are stewards of competencies? Selected Answer: Communities of practice Correct Answer: Communities of practice • Question 13 4 out of 4 points According to Collison and Parcell, a "river diagram" shows: Selected Answer: Where within an organization to focus knowledge sharing activities Correct Answer: Where within an organization to focus knowledge sharing activities • Question 14 4 out of 4 points According to Collison and Parcell, everyone has ____________. Selected Answer: Both A and B are correct. Correct Answer: Both A and B are correct. • Question 15 4 out of 4 points Relationship building is a key component of knowledge sharing. It is recommended to ask people to answer which type of questions? Selected Answer: Open-ended Correct Answer: Open-ended • Question 16 4 out of 4 points According to Collison and Parcell, the real learning in AAR comes when you: