1
VS.
Purpose, ownership and stakeholders in two contrasting
businesses
Within this report, I will explain about 2 different businesses and what they do.
The first business is the Powell-Cotton museum: they are a charity within Quex
Park. They are open due to the fact that Percy Powell-Cotton (the founder of the
business) asked for it to be kept open for educational purposes. The second
business is Cummins Power Generation: they are a global company based in
many countries around the world. They create power generators and other
machinery that help to build their name and serve more customers with power.
The founders of the business were Cummins and Irwin Miller.
DAYNA TYE | YEAR 12 | BTEC L3 EXTENDED DIPLOMA IN BUSINESS STUDIES | 1 – THE BUSINESS
ENVIRONMENT
, 2
Contents
Page One | Introduction to report
Page Two | Contents
Page Three | Introduction to Powell-Cotton museum
Page Four | Powell-Cotton Museum Stakeholders
Page Five | Page Four continued
Page Six | Page Five continued / Ownership and Liability for debt
Page Seven | Page Six continued / Ownership and Liability for debt /
Organisational Structure / Functional Areas
Page Eight | Strategic Plans
Page Ten | Introduction to Cummins Inc.
Page Eleven | Page Nine continued / Ownership and Liability for debt
Page Eleven | Cummins Stakeholders
Page Twelve | Page Eleven continued
Page Thirteen | Page Twelve continued / Organisational Structure
Page Fourteen |Page Thirteen continued / Functional Areas
Page Fifteen | Functional Areas / Aims and Objectives
Page Sixteen | Aims and Objectives / Strategic Plan
Page Seventeen | Conclusion
Page Eighteen | Bibliography
Business One: Powell-Cotton Museum
DAYNA TYE | YEAR 12 | BTEC L3 EXTENDED DIPLOMA IN BUSINESS STUDIES | 1 – THE BUSINESS
ENVIRONMENT
, 3
The Powell-Cotton museum is located in Quex Park in Thanet. The location of the
museum is good because there is access to cars, buses and so on. They also
have the main Quex house where some of the Powell-Cotton’s used to live (some
people still live there to this day so when they do visits to the house they must
make sure the family are happy with it and that they are out of the house during
visiting hours). The museum is a charity so they are a not-for-profit or voluntary
business and they are in the tertiary sector due to the fact they are showing the
work of Percy Powell-Cotton as he did the primary and secondary sector by
finding the animals, bringing them back and preserving them.
The Powell-Cotton museum is run by a board of trustees. They are a Private
Limited Company (and registered charity) so they must run by the rules of the
trustees. The business has limited liability. If the business goes into debt due to
someone working there, they cannot be personally liable but they can be
removed from the charity. Also, if they do go into debt the charity could dissolve.
The trustees must make sure as far as possible that the employees and
volunteers are doing their job in order for the museum to stay open.
It is a medium sized business due to the fact that many people volunteer. Within
the museum, they have 8 galleries; they preserve animals within the galleries.
The museum is open due to Percy Powell-Cotton who went travelling around the
world and brought back animals and preserved them. Galley 2 was the first to be
created. Galleries 1-3 were created by Percy himself then the other 5 were
created by his son after his father’s death. One of the galleries within the
museum (6) allows people to touch some of the items that have inside within
that same room they also have a permanent display which cannot be touched
but it is just on show in that room. The room in which people are allowed to touch
some of the items is also the room in which the education visits from schools,
colleges and universities takes place as it is very modern and up to date with
iPads that show all that is in the room, microscopes that can show the smallest of
things and things that can touched, which is unusual for most museums,
including animal skins, drums and clothing.
The Powell-Cotton museum is a not-for-profit business but they rely on donations
and visitors to gain a surplus. Many of the people who work at the museum are
volunteers (not getting paid). There is a sign above the door as you enter the
museum that states it must remain open for students and young adults for
educational purposes. The museum also lets researchers come in and take
samples from specimens they have: the researchers are charged helping the
museum make their surplus. The Powell-Cotton museum is the first taxidermy
(dead animal) museum. It also has the world’s oldest display of preserved
DAYNA TYE | YEAR 12 | BTEC L3 EXTENDED DIPLOMA IN BUSINESS STUDIES | 1 – THE BUSINESS
ENVIRONMENT
, 4
animals; it WAS created before the one in the National History Museum in the
U.S.
Stakeholders
What is a stakeholder?
A stakeholder is anyone who has an interest in the business
Stakeholders within the Powell-Cotton museum include employees (educational,
tour guides, front of house), volunteers, the visitors, and trustees, Arts Council,
researchers, Lottery trust, shareholders, owners, trade union, employer
association, local/national communities and the government.
The employees are those that help out within the museum such as educational
staff, tour guides and front of house. They need to be given the correct material
to do their job properly such as documents that give them information as to what
to say to the customers, what is in the galleries when they show them around
and how they should behave when a customer comes in. They also need to be
given health and safety training as that is a legal requirement. The staff will need
to negotiate which holiday time the employees will get as they have events
during the holidays due to some of the staff being full time but many are part-
time. They expect to be given lessons on the things they need to know about
where the animals came from, how they were preserved, how Percy Powell-
Cotton brought them back and so forth. They expect to be given any information
they need in order to answer visitor questions. They expect to be given the
correct equipment in order to fix anything within the touching gallery. The
influence and effect they have on the business is massive. They are the first
people to greet people as they walk into the museum; they must have a kind and
calm attitude in order for people to keep coming back and tell their friends to
visit too. The staffs have the biggest impact on the business as if they are not
nice to someone, they wouldn’t want to come back or recommend to friends. The
employees help to make the aims and objectives happen by keeping all of
Percy’s findings behind glass (expect those in the touching room) and making
sure the displays are always keep nice and clean. They also have to make sure
the items that are in the museum, are kept in a safe place when they are not on
display and even when they are not on display, they must be kept in a clean
place in order to maintain them and keep them in the same condition as they
were when they were bought back.
Volunteers are people who come in to the museum and help out no matter that
they are no getting paid. Volunteers need to also be given the same training and
information the paid staffs gets due to health and safety risks, children attending
and the showing around of the museum. They need to be given all the correct
documents and they need to be given times in which they will need to be in.
Volunteers will want to know when their shifts will be and where they will be
helping during their shifts. They would expect to be given to same training the
everyday staff’s gets as if they have to help do the same job, they would expect
to be treated the same way and gain the same respect as paid staff. They would
expect to be given time off in which they do have to come in and help even
though they only volunteer. Some volunteers come in and ‘work’ all day or
sometime during the holidays. They effect and influence on the business as they
can tell their friends about the volunteer program and have some of their friends
come in and volunteer too. Volunteers help the business achieve their aims and
objectives as they are helping to keep the business open. If the business did not
DAYNA TYE | YEAR 12 | BTEC L3 EXTENDED DIPLOMA IN BUSINESS STUDIES | 1 – THE BUSINESS
ENVIRONMENT
VS.
Purpose, ownership and stakeholders in two contrasting
businesses
Within this report, I will explain about 2 different businesses and what they do.
The first business is the Powell-Cotton museum: they are a charity within Quex
Park. They are open due to the fact that Percy Powell-Cotton (the founder of the
business) asked for it to be kept open for educational purposes. The second
business is Cummins Power Generation: they are a global company based in
many countries around the world. They create power generators and other
machinery that help to build their name and serve more customers with power.
The founders of the business were Cummins and Irwin Miller.
DAYNA TYE | YEAR 12 | BTEC L3 EXTENDED DIPLOMA IN BUSINESS STUDIES | 1 – THE BUSINESS
ENVIRONMENT
, 2
Contents
Page One | Introduction to report
Page Two | Contents
Page Three | Introduction to Powell-Cotton museum
Page Four | Powell-Cotton Museum Stakeholders
Page Five | Page Four continued
Page Six | Page Five continued / Ownership and Liability for debt
Page Seven | Page Six continued / Ownership and Liability for debt /
Organisational Structure / Functional Areas
Page Eight | Strategic Plans
Page Ten | Introduction to Cummins Inc.
Page Eleven | Page Nine continued / Ownership and Liability for debt
Page Eleven | Cummins Stakeholders
Page Twelve | Page Eleven continued
Page Thirteen | Page Twelve continued / Organisational Structure
Page Fourteen |Page Thirteen continued / Functional Areas
Page Fifteen | Functional Areas / Aims and Objectives
Page Sixteen | Aims and Objectives / Strategic Plan
Page Seventeen | Conclusion
Page Eighteen | Bibliography
Business One: Powell-Cotton Museum
DAYNA TYE | YEAR 12 | BTEC L3 EXTENDED DIPLOMA IN BUSINESS STUDIES | 1 – THE BUSINESS
ENVIRONMENT
, 3
The Powell-Cotton museum is located in Quex Park in Thanet. The location of the
museum is good because there is access to cars, buses and so on. They also
have the main Quex house where some of the Powell-Cotton’s used to live (some
people still live there to this day so when they do visits to the house they must
make sure the family are happy with it and that they are out of the house during
visiting hours). The museum is a charity so they are a not-for-profit or voluntary
business and they are in the tertiary sector due to the fact they are showing the
work of Percy Powell-Cotton as he did the primary and secondary sector by
finding the animals, bringing them back and preserving them.
The Powell-Cotton museum is run by a board of trustees. They are a Private
Limited Company (and registered charity) so they must run by the rules of the
trustees. The business has limited liability. If the business goes into debt due to
someone working there, they cannot be personally liable but they can be
removed from the charity. Also, if they do go into debt the charity could dissolve.
The trustees must make sure as far as possible that the employees and
volunteers are doing their job in order for the museum to stay open.
It is a medium sized business due to the fact that many people volunteer. Within
the museum, they have 8 galleries; they preserve animals within the galleries.
The museum is open due to Percy Powell-Cotton who went travelling around the
world and brought back animals and preserved them. Galley 2 was the first to be
created. Galleries 1-3 were created by Percy himself then the other 5 were
created by his son after his father’s death. One of the galleries within the
museum (6) allows people to touch some of the items that have inside within
that same room they also have a permanent display which cannot be touched
but it is just on show in that room. The room in which people are allowed to touch
some of the items is also the room in which the education visits from schools,
colleges and universities takes place as it is very modern and up to date with
iPads that show all that is in the room, microscopes that can show the smallest of
things and things that can touched, which is unusual for most museums,
including animal skins, drums and clothing.
The Powell-Cotton museum is a not-for-profit business but they rely on donations
and visitors to gain a surplus. Many of the people who work at the museum are
volunteers (not getting paid). There is a sign above the door as you enter the
museum that states it must remain open for students and young adults for
educational purposes. The museum also lets researchers come in and take
samples from specimens they have: the researchers are charged helping the
museum make their surplus. The Powell-Cotton museum is the first taxidermy
(dead animal) museum. It also has the world’s oldest display of preserved
DAYNA TYE | YEAR 12 | BTEC L3 EXTENDED DIPLOMA IN BUSINESS STUDIES | 1 – THE BUSINESS
ENVIRONMENT
, 4
animals; it WAS created before the one in the National History Museum in the
U.S.
Stakeholders
What is a stakeholder?
A stakeholder is anyone who has an interest in the business
Stakeholders within the Powell-Cotton museum include employees (educational,
tour guides, front of house), volunteers, the visitors, and trustees, Arts Council,
researchers, Lottery trust, shareholders, owners, trade union, employer
association, local/national communities and the government.
The employees are those that help out within the museum such as educational
staff, tour guides and front of house. They need to be given the correct material
to do their job properly such as documents that give them information as to what
to say to the customers, what is in the galleries when they show them around
and how they should behave when a customer comes in. They also need to be
given health and safety training as that is a legal requirement. The staff will need
to negotiate which holiday time the employees will get as they have events
during the holidays due to some of the staff being full time but many are part-
time. They expect to be given lessons on the things they need to know about
where the animals came from, how they were preserved, how Percy Powell-
Cotton brought them back and so forth. They expect to be given any information
they need in order to answer visitor questions. They expect to be given the
correct equipment in order to fix anything within the touching gallery. The
influence and effect they have on the business is massive. They are the first
people to greet people as they walk into the museum; they must have a kind and
calm attitude in order for people to keep coming back and tell their friends to
visit too. The staffs have the biggest impact on the business as if they are not
nice to someone, they wouldn’t want to come back or recommend to friends. The
employees help to make the aims and objectives happen by keeping all of
Percy’s findings behind glass (expect those in the touching room) and making
sure the displays are always keep nice and clean. They also have to make sure
the items that are in the museum, are kept in a safe place when they are not on
display and even when they are not on display, they must be kept in a clean
place in order to maintain them and keep them in the same condition as they
were when they were bought back.
Volunteers are people who come in to the museum and help out no matter that
they are no getting paid. Volunteers need to also be given the same training and
information the paid staffs gets due to health and safety risks, children attending
and the showing around of the museum. They need to be given all the correct
documents and they need to be given times in which they will need to be in.
Volunteers will want to know when their shifts will be and where they will be
helping during their shifts. They would expect to be given to same training the
everyday staff’s gets as if they have to help do the same job, they would expect
to be treated the same way and gain the same respect as paid staff. They would
expect to be given time off in which they do have to come in and help even
though they only volunteer. Some volunteers come in and ‘work’ all day or
sometime during the holidays. They effect and influence on the business as they
can tell their friends about the volunteer program and have some of their friends
come in and volunteer too. Volunteers help the business achieve their aims and
objectives as they are helping to keep the business open. If the business did not
DAYNA TYE | YEAR 12 | BTEC L3 EXTENDED DIPLOMA IN BUSINESS STUDIES | 1 – THE BUSINESS
ENVIRONMENT
