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Summary of INF3012S Enterprise Systems Implementation Section

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All of these notes are a summary of the content in the INF3012S course slides and readers combined. Important sections that are always asked in tests and exams are marked red with “NB” next to it. The notes also have past exam and test questions at the bottom for consolidation after going through the content. :) Topics covered: - 6 ERP Implementations (in detail) - Implementation risks - Variables that impact operational disruption - Important steps for ERP Implementation success - Reasons for failure - Key elements of successful ERP Strategy - Biggest ERP Challenges & risks - BP Focus - Customisation - Redesign - BPM Driven vs ERP driven Redesign - Overview summary - Exam + Test Qs

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November 30, 2022
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Written in
2022/2023
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ES Implementation
Know:

1. 6 Phases and deliverables

2. Avoiding ERP Implementations risk

3. BP Focus when implementing ERP




ERP implementation phases follow the ITIL application management lifecycle phases




The problem with this model is that there is no redesign phase. No establishing the AS IS requirements,
therefore the gap isn’t defined. The TO BE is then too influenced by the software, when it should be
influenced by business processes.




1. Requirements
Also called project preparation. Involves planning

Traditionally Minimum Requirements are gathered

Project Management




ES Implementation 1

, Organize the project team

Prepare the Project Charter / Scope

Define schedule, budget, and resources

Determine IT & System Architecture

At this stage the ERP software has been selected

Select hardware and database vendors

Define system landscape



2. Design
Output: The business blueprint (the organisational data, master data, processes, reports). As well as
interfaces, authorisations, enhancements.

Training project team

Get access to development system (DEV)

Produce business blueprint of to-be system based on customer’s requirements

Determine data migration strategy



3. Build and test
→ Cant just buy the package and expect it to work perfectly for you - you have to customise it.

Customizing (Table configuration)

Customize the "Baseline" system, which covers 100 % of organizational data and 60% of business
processes

Programming (include modifications & enhancements)

Special ABAP programs

Connections to legacy systems

Integration with 3rd party software packages

Test

Test business processes

Test interfaces, reports, and Master DATA conversions




4. Deploy/ Transition
“Go live”

The 4 Ts:

Training the end user

Testing: integration, volume, and stress

→ When scope creep results in projects going over time and budget, testing and training is all that is left to be
cut




ES Implementation 2
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