Skills Module 1
Prework 1
Distinguish between problems and opportunities
• Overarching objective: most important objective
• Real strategic opportunities cause an opportunity gap
Analyze problems by answering three questions
Case analysis example:
1. What’s the problem?
o Performance objective: profit
o Was there a profit gap? 52 million
,
,To identify the problem,
1. Define overarching objective: PROFIT
2. Measure realized profit
3. To understand problem gap, deconstruct performance into its drivers
4. Prioritize large subgaps
5. Continue until no meaningful differences between subgaps
2. Where does the problem exist?
, To segment the problem,
Prework 1
Distinguish between problems and opportunities
• Overarching objective: most important objective
• Real strategic opportunities cause an opportunity gap
Analyze problems by answering three questions
Case analysis example:
1. What’s the problem?
o Performance objective: profit
o Was there a profit gap? 52 million
,
,To identify the problem,
1. Define overarching objective: PROFIT
2. Measure realized profit
3. To understand problem gap, deconstruct performance into its drivers
4. Prioritize large subgaps
5. Continue until no meaningful differences between subgaps
2. Where does the problem exist?
, To segment the problem,
