CSA ServiceNow Practice Test ALL ANSWERS 100% CORRECT SPRING FALL LATEST -2022/2023 SOLUTION GUARANTEED GRADE A+

_________ contains information about data type, character limit, default value, dependency, and other attributes of a field. a) System Definition b) Variables c) Task Table d) System Dictionary - D. System Dictionary __________ is a specific type of catalog item that allows end users to create task based records. a) Service Portal b) Record Producer c) Service Catalog Item d) Create Incident Form - b) Record Producer How are users related to roles or groups? a) No relation b) None c) Many to many relation d) one to many relation - d) one to many relation _________ determine relationships between fields displaying an import Set to fields in an existing table a) Auto map matching fields b) Import Set c) None d) Transform Map - d) Transform Map Roles control access to features and capabilities in applications and modules a) Groups b) Users c) ACL d) Roles - d) Roles T/F: Base system tables can be deleted True False - False What's the name of text indexing search engine ? a) Zing b) google search c) Global search d) Record Search - a) Zing How do you change the sort sequence of fields or tasks? a) Modify Order Field b) Changing sort Sequence c) Re arrange fields d) Edit Table fields - a) Modify Order Field Multiple choice, single line text and select box are what type of elements in ServiceNow? a) Field Types b) None c) Value Types d) Variable Types - d) Variable Types A ________ is a form element used to display information that is not a field in the record a) Views b) Formatter c) Forms d) List View - b) Formatter The manager is going to be out of town and needs to have a supervisor approve while he/she is out of town. What would he/she utilize in ServiceNow? a) Email Notification b) Approval c) None d) Delegate - d) Delegate T/F: The list editor allows users to edit field values directly from a list without navigating to a form. True False - True A condition consists of in Condition Builder a) Field > Value > Operator b) Field > Value c) Field > Operator > Value d) none - c) Field > Operator > Value What is a record? a) a column in a table b) None c) Value in a table d) a row in a table - d) a row in a table Use _________ to restrict the data that is selectable for a reference field a) Dictionary Entry b) reference lookup c) Reference Qualifiers d) Relation Qualifier - c) Reference Qualifiers What is a measurement of the set amount of time for task to reach a certain condition? a) Total Elapsed Time b) SLA c) Metrics d) OCA - b) SLA If importing data, how do you avoid importing duplicates? a) sys_id b) Record Number c) None d) Using coalesce field - d) Using coalesce field What is the Cl relationship table? a) cmdb_ci b) None c) cmdb_rel_ci d) cmdb_ci_rel - c) cmdb_rel_ci FREE POINT - FREE POINT (SELECT ALL THAT APPLY) You can find below Components in Workflow welcome screen