SCOM 123 JMU FINAL | 86 Questions with 100% Correct Answers

CH. 1 What are the most common myths about communication? - 1. Communication is a cure all 2. Communicating is just common sense 3. Communication quantity equals quality CH. 1 Explain the differences between the three models of communication: linear, interactive, and transactional. - >Linear: One way >Interactive: Back and Forth >Transactional: Everyone is a sender and a reciever CH. 1 Define the basic communication elements contained in the communication models (channel, sender, receiver, message, encode, decode, context, fields of experience, noise, and feedback) - >Channel: Medium a message is sent >Sender: Person sending message >Receiver: Person getting the message >Message: What the senders want the receivers to get >Encode: Putting ideas into spoken language >Decode: Translating the spoken ideas >Context: Setting >Fields of Experience: Personal experiences >Noise: Interference with effective transmission and reception of a message. >Feedback: The receiver's verbal and nonverbal response to the message CH. 1 Explain the two aspects of every message: Content and relationship. - >Content: What is actually being said or done >Relationship: How the message defines or redefines the association between individuals CH. 1 How do constructive versus destructive communication climates influence relationships? - >Constructive: Open and supportive >Destructive: Closed off and Defensive