Introduction
IN THIS TASK I'LL BE EXPLAINING DIFFERENT TYPES OF BUSINESS INFORMATION, AND I'LL PROVIDE
SOURCES AND GIVE THE PURPOSE OF THE INFORMATION. THAN I'LL WILL ANALYZE DIFFERENT TYPES OF
BUSINESS INFORMATION AND THEIR SOURCES. THE BUSINESS THAT I'LL BE USING IN THIS TASK WILL BE
MCDONALDS.
, Verbal Communication
Verbal communication is a way of passing information between individuals and groups
using words. These words are spoken to each other, either face to face or on the phone.
People who work as customer service in Pizza hut need to possess really good verbal
communication skills to deal with customers and also communicate with other employees.
The 3 examples of where Pizza hut uses verbal communication in the business is when the
employees deal with the customers, therefore they need to speak clearly and have an
effective communication skill. Secondly the business Pizza hut uses verbal communication
when the employees are working together as a team therefore they need to communicate
with each other about the customer orders and many more. Lastly they also need to use
verbal communication skill to give instructions to their employees.
Verbal communication is an internal source because all the information being
communicated is inside the business Pizza hut, and it stays there.
The purpose of verbal communication is to discuss the business sales, profit and loss
which helps the manager to see where their profits and loss is coming from.
IN THIS TASK I'LL BE EXPLAINING DIFFERENT TYPES OF BUSINESS INFORMATION, AND I'LL PROVIDE
SOURCES AND GIVE THE PURPOSE OF THE INFORMATION. THAN I'LL WILL ANALYZE DIFFERENT TYPES OF
BUSINESS INFORMATION AND THEIR SOURCES. THE BUSINESS THAT I'LL BE USING IN THIS TASK WILL BE
MCDONALDS.
, Verbal Communication
Verbal communication is a way of passing information between individuals and groups
using words. These words are spoken to each other, either face to face or on the phone.
People who work as customer service in Pizza hut need to possess really good verbal
communication skills to deal with customers and also communicate with other employees.
The 3 examples of where Pizza hut uses verbal communication in the business is when the
employees deal with the customers, therefore they need to speak clearly and have an
effective communication skill. Secondly the business Pizza hut uses verbal communication
when the employees are working together as a team therefore they need to communicate
with each other about the customer orders and many more. Lastly they also need to use
verbal communication skill to give instructions to their employees.
Verbal communication is an internal source because all the information being
communicated is inside the business Pizza hut, and it stays there.
The purpose of verbal communication is to discuss the business sales, profit and loss
which helps the manager to see where their profits and loss is coming from.
